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StepChange: Debt Management reviews

4.95
Based on 13,296 reviews, last reviewed 24th May 2025
204600% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

My call was answered quickly, the customer service p... My call was answered quickly, the customer service person was attentive, and empathetic.i was offered choices and help when I was in despair. It took ... Read more Reviewed on: 24th May 2025
Ireen M's avatar
Ireen M

Latest lowest rating:

1

There great very helpful willing to help There great very helpful willing to help Reviewed on: 24th May 2025
NASA Q's avatar
NASA Q

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13296)

Review of the StepChange, Debt Management:

Stepchanges are so supportive

5
Stepchange has given me stability in my life , thebadvice and assistance was amazing and they continue to support me. Reviewed on: 23rd May 2025

Overall, my dealings with Stepchange have been very...

5
Overall, my dealings with Stepchange have been very informative and helpful. Reviewed on: 24th May 2025

It helped me to get back on track.

4
It helped me to get back on track. Reviewed on: 24th May 2025

Gives me a peace of mind, top of finance now...

5
Gives me a peace of mind, top of finance now Reviewed on: 24th May 2025

...my debt

4
had big debts but stepchange sorted all my creditors for me Reviewed on: 24th May 2025

Go Stepchange

5
So helpful , non judgmental and just couldn’t fault them ! Reviewed on: 24th May 2025

Your help saved me

5
I am paying my debts off at a rate that is working for me. I have got my life back. I ran into trouble after retirement at 60, on a works pension and a lump sum. I did well while the lump sum was there, but when I reached 65 to 66 I was living on borrowed money until my state pension became viable. So I got into an impossible financia Reviewed on: 24th May 2025

Life savers.

5
StepChange helped me massively to resolve a very bad financial situation for me (it could have had a very different ending without them) and continue to do so. Reviewed on: 24th May 2025

In control of my finance

4
I am in control of my finance which it help me to be up-to-date. Reviewed on: 24th May 2025

I suffered from a mental breakdown and my finances w...

4
I suffered from a mental breakdown and my finances were in jeopardy so it was a blessing to have assistance Reviewed on: 24th May 2025

Advicer evry single time when I need help is very go...

5
Advicer evry single time when I need help is very good to talking with me even last time almost two hours when I need to added another debts. Reviewed on: 24th May 2025