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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13360 reviews)

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4.95

Based on 13,360 reviews, last reviewed 24th May 2025

210700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of Mind An excellent Debt Management association to deal with. They give you their time, are sympathetic to your individual circumstances, will advise you of ... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13360)

Review of the StepChange, Debt Management:

Don’t struggle with debt contact these

I have struggled for years getting into more debt to pay old debt as I felt to ashamed to reach out for help, I finally come to terms and admitted I was struggling and it was all getting on top of me to the point where I hated if my phone rang or if the postman walked into my garden. A family member told me about step change so I did my research and and thought what do I have to lose and filled everything in which I must say was super easy to follow each step and if like me I was getting overwhelmed at seeing how much debt I actually had accumulated I had to take a break but that was ok as it keeps it saved at what step your at. I had a response and a payment plan set up within 2 weeks ready for my 1st payment to go on the 1st of July. The Customer services were amazing so friendly and not judgmental put me at ease instantly. The fact I can sleep again at night without the constant worry on how I’m going to pay them all, not getting knots in my stomach everytime my phone rings is amazing and this is with the biggest Thankyou to step change my honest opinion if you are finding yourself struggling or not managing contact these you can do it all online if you prefer not to speak to anyone you will never look back Reviewed on: 24th May 2025

Bad debts to no debts and less worry.

I was in debt with about 7 different companies, with me having bad mental health ,worry about these debts made my mental health far worse. Stepchange took over control of payments of my debts,I pay one affordable payment to Stepchange and they devide that monthly between the companies that I owe,I in my last year now ,and then I will be debt free. Reviewed on: 24th May 2025

Stepchange saved my life

Stepchange saved my life by helping me solve my debts Reviewed on: 24th May 2025

Step Change gave me back hope.

Step Change gave me back hope. Every advisor I have spoken with has been kind, positive and supportive, as I got into debt through my now ex-husband it was really important to me that I was not judged by anyone and I never have been. Everything was explained clearly to me and any questions I have had since I started my debt management plan have always been answered promptly. I no longer suffer stress and worry about my finances as I know I am chipping away at the debt in a way that enables me to cover my bills and have my life back again Reviewed on: 24th May 2025

Step change has been consistently efficient regardin...

Step change has been consistently efficient regarding providing information. The team are friendly and helpful. Reviewed on: 24th May 2025

invaluable piece of mind

Great company providing invaluable piece of mind. Prevented sleepless nights keeping me up to date with what l owe and setting a payment to which my budget allows Reviewed on: 24th May 2025

A heavy load off my back

The advisor was knowledgeable, extremely thorough and very sympathetic with my problems. She guided me through all the chapters of the agreement in a helpful and understanding way. Reviewed on: 24th May 2025

Step Change debt Management help us to sort our debt...

Step Change debt Management help us to sort our debt problem out for us Reviewed on: 24th May 2025

Highly satisfied with there help over the years

Highly satisfied with there help over the years Reviewed on: 24th May 2025

Excellent knowledgeable, caring and, non judgmental...

Excellent knowledgeable, caring and, non judgmental staff, put you at your ease, worked with us to find the right solution for us Reviewed on: 24th May 2025

Needed help with my finances.

Needed help with my finances. Stepchange sorted my problems without judgement and helped all the way. Reviewed on: 24th May 2025

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