Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14433 reviews)

View other StepChange products

4.95

Based on 14,433 reviews, last reviewed 7th Jun 2025

314300% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and understanding. Very helpful and understanding. They don't rush you. An their advice is sound. Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14433)

Review of the StepChange, Debt Management:

So helpful

So helpful web site easy to navigate and use and it’s great to be able to sort finances out with there help would highly recommend Reviewed on: 6th June 2025

I came out of work unexpectedly through illness, ste...

I came out of work unexpectedly through illness, step change where there to talk to me every step of the way. They gave me advice on the different plans I could use for my debt and really helped to reduce the overwhelming burden I was feeling. You can review your budget and keep on track with payments by monthly statements. I have so far had a good experience with step change and I’m on track to have a future that’s debt free. Reviewed on: 7th June 2025

Peace of mind.

Stepchange do not want to know how you got into debt nor do they judge. They help you to draw up a realistic budget and suggest items you may not have considered for future expenditure or where you may be able to cut back in order to achieve a manageable repayment figure or other possible routes to solve your dilemma. Reviewed on: 7th June 2025

Brilliant very helpful staff.

Brilliant very helpful staff. Listen without judgement and set you at ease. Wiukd have been lost without them Reviewed on: 7th June 2025

Step change helped me get out of a poor financial si...

Step change helped me get out of a poor financial situation when I got furloughed due to covid and couldn't afford to repay things that I owed. They consolidated my creditors and made my monthly payments affordable. I am nearly completely clear of it all 5 years on. Reviewed on: 7th June 2025

StepChange angels

StepChange have been extremely helpful, non-judgmental, supportive and patient throughout the time I have been with them. I Have in fact told people about them when I knew they needed help. Reviewed on: 7th June 2025

Effective and person centred support

My experience throughout has been that the team are understanding, person centred, knowledgeable and offer effective advice and support. They have a good sense of what it takes to seek support to sort your finances and are firm but not judgemental and they are there to help! Reviewed on: 7th June 2025

Step change are a fantastic debt management company...

Step change are a fantastic debt management company and they really helped me with my debt and set up an affordable debt management plan to help me pay off my debts. They are fantastic. Thank you Stepchamge Reviewed on: 7th June 2025

I don’t know what I would have done without the help...

I don’t know what I would have done without the help from these guys, they are amazing, so much empathy and are very understanding. Reviewed on: 7th June 2025

Fantastic staff, brilliant serve.

Fantastic staff, brilliant serve. Reviewed on: 7th June 2025

Very helpfull and professional

Help me get my finances in order Reviewed on: 7th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub