Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14635 reviews)

View other StepChange products

4.95

Based on 14,635 reviews, last reviewed 17th Jun 2025

166850% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I couldn't have asked for better support. I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on... Read more Reviewed on: 17th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

Read all reviews See your review

About this product

StepChange Debt Management reviews (14635)

Review of the StepChange, Debt Management:

Great service

The only regret I have is that I didn't contact StepChange sooner. They helped me a lot . Reviewed on: 6th June 2025

Very helpful and always willing to talk to me when n...

Very helpful and always willing to talk to me when needed Reviewed on: 16th June 2025

Helped with my debit.

Helped with my debit. Customer service very good they explain exactly what you have to do and help you along the way if you need it. Reviewed on: 15th June 2025

I was extremely worried about my debt and how to han...

I was extremely worried about my debt and how to handle it ? Stepchange took all the worry out of my hands and have now made it easier for me to mange everything Reviewed on: 15th June 2025

So far I have had a good experience with Step Change.

So far I have had a good experience with Step Change. I find the customer service very good. I can now manage my finances better with my debt taken care off. I am glad I did go to Step Change for help in repaying my debt that is now affordable. Reviewed on: 15th June 2025

I was in bad place

I was in bad place financially and psychologically. They’ve really helped to get me all sorted again Reviewed on: 15th June 2025

Was very helpful @ non judgmental which helped us tr...

Was very helpful @ non judgmental which helped us tremendously! We were at very low point in our lives & there continued support has been a godsend Many Thanks Reviewed on: 15th June 2025

Stepchange has helped me to get on top of the large...

Stepchange has helped me to get on top of the large debt I incurred. It hasn't been 'simple' to get myself to this position but with the advice and guidance from Stepchange I've managed to get control by learning to be more frugal with managing money. Reviewed on: 14th June 2025

Never judgemental always helpful

Never judgemental always helpful Reviewed on: 14th June 2025

Friendly and very helpful.

Friendly and very helpful. Made the whole process so easy because they are so knowledgeable and are there to explain everything to you. Reviewed on: 14th June 2025

Best decision I made

Incredibly helpful and non-judgemental. Reviewed on: 14th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Advice
from My Debt Plan 4.83 from 346 reviews
Debt Collection
from Darcey Quigley & Co 4.00 from 1 reviews
Debt Solutions
from Freeze Debt 5.00 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub