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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13881 reviews)

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4.95

Based on 13,881 reviews, last reviewed 30th May 2025

261000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Outstanding service. Outstanding service. Dedicated, friendly. Helpful. Caring. Reviewed on: 30th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13881)

Review of the StepChange, Debt Management:

Compassionate and non judgmental

From my very first contact to their continued support, Step Change have been amazing. They have helped to turn a desperate situation around and give me a new sense of hope and perspective. The realisation you are not on your own if life changing, thank you. Reviewed on: 30th May 2020

From day one I felt reassured I was in good hands.

From day one I felt reassured I was in good hands. Reviewed on: 30th May 2025

Easy, stress free help!

It took me a long time to find the right help with my financial problems. StepChange was the easiest and least confrontational way of dealing with creditors who were previously uncooperative. It has helped immensely so far. I am unsure of the long term impact on my credit as i am very early on in my journey. Reviewed on: 30th May 2025

Was very helpful sorting my finances out

Was very helpful sorting my finances out Reviewed on: 29th May 2025

Always supportive no matter what, really helped me a...

Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025

Staff I’ve spoken to are always polite and helpful.

Staff I’ve spoken to are always polite and helpful. It’s a free service but most effective in assisting with finances Reviewed on: 29th May 2025

Took the worry from us...

Took the worry from us and sorted all our creditors out Reviewed on: 29th May 2025

My financial difficulties were having an impact on m...

My financial difficulties were having an impact on my mental and emotional wellbeing; I felt ashamed, incredibly overwhelmed, and constantly anxious. The day I spoke to a counsellor from Step Change, I began to feel hope, the counsellor was understanding and very supportive, and I no longer felt alone. I will always be forever grateful to Step Change for making a difference in my life. Reviewed on: 29th May 2025

From desperation to relief.

From desperation to relief. Lovely people sorted it all out in record time. Reviewed on: 29th May 2025

Very friendly team, very helpful and understanding

Very friendly team, very helpful and understanding Reviewed on: 29th May 2025

the easy way

very easy to speak to and easily set plan in place to overcome anxiety and depression Reviewed on: 29th May 2025

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