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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13759 reviews)

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4.95

Based on 13,759 reviews, last reviewed 27th May 2025

249200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was supported with finances during those stressful... I was supported with finances during those stressful times Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13759)

Review of the StepChange, Debt Management:

They saved my life and reason

I was so desperate frightened to spend any money on food or anything that would make it hard to pay for the loans I wanted to pay them but it became increasingly difficult it took most of my money monthly how I came to get them is a different matter but I was very silly and trusted some one it’s called scammed but they were my debts I was responsible and StepChange Changed it all and gave me a way out I am eternally grateful for their help and all the people who I came intouch with were kindness them selves all of them Thankyou all Reviewed on: 8th July 2020

StepChange 5 star

StepChange Debt Charity is an excellent service to use if you know your debts are spiralling out of control, and the threatening letters and phone calls are starting to come thick and fast. Make that step and contact these people by phone or online and they will help you manage things. I mostly did things online but also spoke to advisors twice and they were spot on. No judging, just advice and help to get you out of that dark place you've found yourself in. I now have a Debt Management Plan in place (DMP) and am able to make payments to all my creditors that I can afford to. There is light at the end of the tunnel and the people at this debt charity will help you there.. Reviewed on: 27th May 2025

Really helped me at a very stressful and hard time.

Really helped me at a very stressful and hard time.. Reviewed on: 27th May 2025

Life Changing.

Life Changing. Best decision ever. I'll be debt free Decber 2030. It'll be a nice Christmas. One single managable payment once a month. Stepchange does the rest. All interest and fees frozen. Reviewed on: 27th May 2025

The Step Change Team talk to you on your level.

The Step Change Team talk to you on your level. Follow the on line process, phone for help or advice. I would recommend them to anyone facing financial problems Reviewed on: 27th May 2025

Highly satisfied with the service

Highly satisfied with the service Reviewed on: 27th May 2025

Stepchange help me to make DMP and contact the credi...

Stepchange help me to make DMP and contact the creditors. Without Stepchange I probably cannot pay on time high rates loans. DMP was better choice, thank you for your support! Reviewed on: 27th May 2025

Amazing service

Following an extended period of ill health I ran into some financial difficulties. Step Change were amazing and helped me get on top of my debts.I'm so very grateful to them Reviewed on: 27th May 2025

Avoidance to confidence

Went from avoiding my debt to dealing with it in an affordable way Reviewed on: 27th May 2025

A great relief

Partly through debtors not paying their debts and partly through not being able to sell the business, we found ourselves in debt. After speaking to StepChange, I felt quite relieved that our problem could be resolved and StepChange would do all the communicating with our creditors. Reviewed on: 27th May 2025

Don't hesitate to contact Step change

After weeks of feeling overwhelmed by our debt I contacted Step Change, they were very helpful, answered any questions we had, and only a phone call away if you need to ask questions Now a year later, so pleased we contacted them Reviewed on: 27th May 2025

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