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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13419 reviews)

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4.95

Based on 13,419 reviews, last reviewed 25th May 2025

216500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange changed my life because I felt overwhelmed. StepChange changed my life because I felt overwhelmed. The staff are very friendly and supportive, I now sleep much better. The fact that they are a f... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13419)

Review of the StepChange, Debt Management:

Uncomfortable to talk to at first, felt embarrassed, but Stepchange helped me so much, non judgmental and very very professional. Slept a lot much better after sorting my money worries.

Stepchange changed my life forever, much better with money and as I said before can sleep so much more of a night. Reviewed on: 8th July 2020

Wonderful stress free service

Been using Stepchange for several years now to manage my finances. It was easy to set up and stress free and I’ve since paid back thousands to my debtors and one day will eventually be far better off Reviewed on: 25th May 2025

I have had a Debt Management Plan for many years and...

I have had a Debt Management Plan for many years and is now coming to an end. Ìt has been fantastic for me, it took away all the stress of wallowing in debt. It's free and the staff are so helpful. Reviewed on: 25th May 2025

Its such a relief to be able to break my debt all do...

Its such a relief to be able to break my debt all down to a managable rate thanks but im still getting letters from the banks jus ignore them is it Reviewed on: 25th May 2025

Debt Management.

I have been with Stepchange for a number of years now and when I first got in touch with them I was worried sick about not being able to cope with the debt I had. They helped me sort out my finances with the companies I owed money to and arranged a Debt Management Plan for me. They certainly made my life better and were not judgemental in the way they dealt with me. I would certainly recommend anyone who finds themselves with debt problems to get in touch. Professional, friendly staff are only a phone call away. Reviewed on: 25th May 2025

Just as I thought there was no help!!

Just as I thought there was no help for me… I was put in touch with Step change and they have helped me keep my head up high and sort out repayments with my debtors that are affordable for me. Reviewed on: 25th May 2025

I am able to breathe again!!!

Stepchange work fast and handle all the paperwork. Saved me peace of mind and I am able to breathe again! Reviewed on: 25th May 2025

I got myself into trouble with money when my husband...

I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

Every time I have a problem I never had to wait in...

Every time I have a problem I never had to wait in a cue for very long to get my problem sorted Reviewed on: 25th May 2025

I have always experienced helpful, friendly people w...

I have always experienced helpful, friendly people who are willing to listen and support you. Reviewed on: 25th May 2025

Very easy to use online service and customer serrate...

Very easy to use online service and customer serrated very helpful and supportive Reviewed on: 25th May 2025

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