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StepChange: Debt Management reviews

4.95
Based on 13,864 reviews, last reviewed 29th May 2025
259400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

From desperation to relief. From desperation to relief. Lovely people sorted it all out in record time. Reviewed on: 29th May 2025
Eddie 's avatar
Eddie

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13864)

Review of the StepChange, Debt Management:

I have been with step Change for long time. They have helped me sort my finances out and now I am in control of my financed

5
I would recommend this service to everyone I know I fact I have done so and they too are very happy with them. I have got so much support and help from Step Change staff.i can not thank them enough for all their help and patience and understanding my situation. Thank u Dtep Change staff. Reviewed on: 8th July 2020

Great experience

5
Step change have been fantastic. I was really struggling and the worry was all getting to much. Step change reassured me that they could help. The process was easy and they were always there to answer all question and guide me through the process. I’ve been on my plan for a few months now and it’s so much better allowing me to start enjoying life with all the stress of a large debt. Reviewed on: 29th May 2025

Really a life saver!

5
Really a life saver! Too a lot of our stress and worries away, we were finally able to sleep at night and live normally! Reviewed on: 29th May 2025

Just so helpful and was there for me when I lost my...

5
Just so helpful and was there for me when I lost my job after 35 years Reviewed on: 29th May 2025

No judgement

5
It was easy to talk about my money problems without feeling judged. The plan discussed and agreed has taken so much stress of my mind. Reviewed on: 29th May 2025

I am so grateful to them

5
If you are in financial difficulties I would make them your first port of call. They are a charity who are very professional Reviewed on: 29th May 2025

Helping your self.

5
It was hard to start with but as time went on it became a lot easier.with very helpful staff and understanding. Everyone from the start were great and put our minds at rest. Reviewed on: 29th May 2025

Stepchange helped me when I had nowhere to turn to a...

5
Stepchange helped me when I had nowhere to turn to after I lost my job, they are very understanding and guided me through the process tp try and gt me back on track Reviewed on: 29th May 2025

Understanding assistance service respectful

5
Understanding assistance service respectful Reviewed on: 29th May 2025

Thought I was in a dark deep hole until I reached ou...

5
Thought I was in a dark deep hole until I reached out to step change , it's changed my life Reviewed on: 29th May 2025

I was really happy with the service and support I...

5
I was really happy with the service and support I got Reviewed on: 29th May 2025

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