Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 14,628 reviews, last reviewed 16th Jun 2025
166500% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Really amazing service I was feeling really lost and not sure what to do or how to go about getting help with my debts, after getting in touch with StepChange, I felt such a... Read more Reviewed on: 16th June 2025
ML's avatar
ML

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
L's avatar
L

About this product

StepChange Debt Management reviews (14628)

Review of the StepChange, Debt Management:

Simply fantastic!

5
Understanding, non-pushy staff eager to help. Reviewed on: 8th July 2020

Never judgemental always helpful

5
Never judgemental always helpful Reviewed on: 14th June 2025

Friendly and very helpful.

5
Friendly and very helpful. Made the whole process so easy because they are so knowledgeable and are there to explain everything to you. Reviewed on: 14th June 2025

Best decision I made

5
Incredibly helpful and non-judgemental. Reviewed on: 14th June 2025

Definitely recommend

5
Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Happy Days

4
Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

5
From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

5
Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025

Straightforward, sympathetic and efficient service

5
Straightforward, sympathetic and efficient service Reviewed on: 13th June 2025

They have been wonderful and grateful for their serv...

5
They have been wonderful and grateful for their services to handle my debts Reviewed on: 13th June 2025

Life changer

5
They take a weight off your mind , also peace of mind , they are a life changer Reviewed on: 13th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from StepChange?

  • Mortgage Broker

    from StepChange 5.00 from 6 reviews
    StepChange
    View all products