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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14624 reviews)

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4.95

Based on 14,624 reviews, last reviewed 15th Jun 2025

166300% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Helped with my debit. Helped with my debit. Customer service very good they explain exactly what you have to do and help you along the way if you need it. Reviewed on: 15th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14624)

Review of the StepChange, Debt Management:

A company we can truly rely on

I've been on debt management due to the 2008 recession and being widowed early. Stepchange have literally been a lifesaver, teaching me to budget, thereby lightening my financial burdens and allowing me to pay back my commitments at a manageable pace where I can live, bring up child properly and sleep calmly. I finish my debt management in September 2020 and it's all with heartfelt thanks to Stepchange. They are worth their wait in gold and a company we can truly on. Reviewed on: 8th July 2020

Happy Days

Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025

Straightforward, sympathetic and efficient service

Straightforward, sympathetic and efficient service Reviewed on: 13th June 2025

They have been wonderful and grateful for their serv...

They have been wonderful and grateful for their services to handle my debts Reviewed on: 13th June 2025

Life changer

They take a weight off your mind , also peace of mind , they are a life changer Reviewed on: 13th June 2025

Brilliant with people

It was very easy to contact them and they made me feel at ease and comfortable, no hassle to them at all. Reviewed on: 13th June 2025

Great experience

Great experience start to finish Reviewed on: 13th June 2025

I am very grateful for your help and support, effect...

I am very grateful for your help and support, effective, humane and perfect in every way. Reviewed on: 13th June 2025

Help at Hand

Excellent advice, always happy to help and if any problems Reviewed on: 12th June 2025

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