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StepChange: Debt Management reviews

4.95
Based on 14,631 reviews, last reviewed 16th Jun 2025
166650% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Such an amazing charity who help those that need it. Such an amazing charity who help those that need it. Reviewed on: 16th June 2025
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Daniel

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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L

About this product

StepChange Debt Management reviews (14631)

Review of the StepChange, Debt Management:

Step change to peace of mind

5
Caring, helpful, problem solvers Reviewed on: 22nd July 2021

I was in bad place

5
I was in bad place financially and psychologically. They’ve really helped to get me all sorted again Reviewed on: 15th June 2025

Was very helpful @ non judgmental which helped us tr...

5
Was very helpful @ non judgmental which helped us tremendously! We were at very low point in our lives & there continued support has been a godsend Many Thanks Reviewed on: 15th June 2025

Stepchange has helped me to get on top of the large...

5
Stepchange has helped me to get on top of the large debt I incurred. It hasn't been 'simple' to get myself to this position but with the advice and guidance from Stepchange I've managed to get control by learning to be more frugal with managing money. Reviewed on: 14th June 2025

Never judgemental always helpful

5
Never judgemental always helpful Reviewed on: 14th June 2025

Friendly and very helpful.

5
Friendly and very helpful. Made the whole process so easy because they are so knowledgeable and are there to explain everything to you. Reviewed on: 14th June 2025

Best decision I made

5
Incredibly helpful and non-judgemental. Reviewed on: 14th June 2025

Definitely recommend

5
Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Happy Days

4
Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

5
From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

5
Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025