Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13013 reviews)

View other StepChange products

4.95

Based on 13,013 reviews, last reviewed 24th May 2025

177400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

When I joined I was in desperate need of help, prior... When I joined I was in desperate need of help, prior to joining stepchange I was with another insolvency company and was mistreated very badly, so joi... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13013)

Review of the StepChange, Debt Management:

Easy to do

Easy to deal with, easy to set up a plan. No worrying just one easy payment each month Reviewed on: 23rd May 2025

New single Mum 30k debt & living off credit

16 years ago I had nearly 30k worth of debt was a single mum with a new baby & felt helpless - Stepchange changed all that I entered into a DMP & I will be debt free next year. They not only helped me sort a payment plan reasssured me & dealt with my creditors but they taught me how to love without credit & within my means & I will be forever grateful. - Stepchange thank you your support changed my life. Reviewed on: 24th May 2025

darkness to the light.

The majority of my dealings have been helpful and sometimes invaluable , many thanks Paul. Reviewed on: 24th May 2025

Outstanding support

After a major change in my personal circumstances i was no longer able to afford my debts. Stepchange were amazingly supportive from day 1 and gave me multiple options from a debt management plan to bankruptcy. They took the added stress from me when creditors were chasing me by helping to create a realistic budget to repay my debts. 7 years later i am now completely debt free. On a couple of occasions during my dmp i ran into financial trouble and they allowed me a couple of payment holidays whichtook a lot of pressure off me. I cannot speak highly enough about Stepchange and what they have done since 2018. I am not sure that i would have survived the stress without them. Reviewed on: 24th May 2025

The wisest decision we made was to contact Stepchang...

The wisest decision we made was to contact Stepchange when things were getting too much. They helped us get the space to breathe again. Reviewed on: 24th May 2025

Very helpfull , very understanding of my financial d...

Very helpfull , very understanding of my financial difficulties, explained exactly what would happen , put me at ease straight away Reviewed on: 24th May 2025

They gave us advice when we were worried about debt...

They gave us advice when we were worried about debt after my husband losing his job. We now have one monthly payment to clear all the debt Reviewed on: 24th May 2025

Do your own research!

Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

Left in financial crisis

Left in financial crisis due to my wife’s sudden death Reviewed on: 24th May 2025

Excellent

Relieved the pressure 100% no more worries. Reviewed on: 24th May 2025

Help and support was very good.

Help and support was very good. very good communication throughout. Reviewed on: 24th May 2025

Alternative products

Debt Solutions
from Money Advisor 4.57 from 7 reviews
Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Collection
from Intrum 1.24 from 4 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub