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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14419 reviews)

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4.95

Based on 14,419 reviews, last reviewed 7th Jun 2025

312900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange angels StepChange have been extremely helpful, non-judgmental, supportive and patient throughout the time I have been with them. I Have in fact told people a... Read more Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14419)

Review of the StepChange, Debt Management:

Stepchange were my saviour

I was at a very low ebb as I was in so much debt but StepChange took away the worry and dealt with all my creditors and took the responsibility away from me Reviewed on: 24th May 2025

Helped me out of a black hole.

Helped me out when I was struggling to cope with my debts. I can now sleep at night and feel like I am in control and able to breathe. They made me see that there is hope and I can deal with my debt in an affordable way. Reviewed on: 7th June 2025

I'm 54 months in to a 6 year plan a Stepchange have...

I'm 54 months in to a 6 year plan a Stepchange have been there throughout. I was in a dark place with crippling interest charges go on to my account every month from my creditors. The pressure wad taken away after joining up for a Stepchange plan .Probably one of the best decisions I've ever made Reviewed on: 7th June 2025

My journey with step change

My experience with step change was impeccable every thing was fully explained and straight to the point because of step change my life as vastly improved i cannot thank them enough. What this has taught me is to never get into debt again Reviewed on: 7th June 2025

They where fast and efficient and took all the worry...

They where fast and efficient and took all the worry and stress away Reviewed on: 7th June 2025

stepchange helped me when i needed it, the whole pro...

stepchange helped me when i needed it, the whole process was simple and easy to do, it was god send Reviewed on: 7th June 2025

The customer service colleagues are amazing and very...

The customer service colleagues are amazing and very respectful and friendly. Reviewed on: 7th June 2025

From the very first phone call they have always been...

From the very first phone call they have always been very helpful and helped us through any problems. Reviewed on: 7th June 2025

Good customer service and helpful service

Good customer service and helpful service Reviewed on: 7th June 2025

Wits end to peace of mind

I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

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