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StepChange: Debt Management reviews

4.95
Based on 14,634 reviews, last reviewed 17th Jun 2025
166800% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Great company great help I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025
Liz c's avatar
Liz c

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
L's avatar
L

About this product

StepChange Debt Management reviews (14634)

Review of the StepChange, Debt Management:

Many Many Many Thanks!!

5
Contacting Step Change changed my life which otherwise was getting more stressful. Not only I received guidance and help, but it was received in very caring manner, every representative I spoke to was very knowledgable and very friendly. I can't rate them high enough, extremely grateful!! Reviewed on: 7th June 2025

Happy Days

4
Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

5
From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

5
Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025

Straightforward, sympathetic and efficient service

5
Straightforward, sympathetic and efficient service Reviewed on: 13th June 2025

They have been wonderful and grateful for their serv...

5
They have been wonderful and grateful for their services to handle my debts Reviewed on: 13th June 2025

Life changer

5
They take a weight off your mind , also peace of mind , they are a life changer Reviewed on: 13th June 2025

Brilliant with people

5
It was very easy to contact them and they made me feel at ease and comfortable, no hassle to them at all. Reviewed on: 13th June 2025

Great experience

5
Great experience start to finish Reviewed on: 13th June 2025

I am very grateful for your help and support, effect...

5
I am very grateful for your help and support, effective, humane and perfect in every way. Reviewed on: 13th June 2025

Help at Hand

5
Excellent advice, always happy to help and if any problems Reviewed on: 12th June 2025

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