Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13547 reviews)

View other StepChange products

4.95

Based on 13,547 reviews, last reviewed 25th May 2025

229000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Going from sleepless nights to peace of mind Step change have helped me go from having sleepless nights to having peace of mind. Having a family, mortgage and being on a fluctuating salary meant ... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13547)

Review of the StepChange, Debt Management:

Stepchange Help

Friendly helpful people. Always give excellent advice. Have sorted me and my debt payments out. Reviewed on: 9th July 2020

A great help when I was so overwhelmed and worried a...

A great help when I was so overwhelmed and worried about my debts, helped me to get everything in order. Reviewed on: 25th May 2025

Exellent 5***** service

Helped me through darkest period of my life great team i was highly stressed as lost buisness due to covid many thanks ,now re building Reviewed on: 25th May 2025

Stepchange have been a wonderful help and support ti...

Stepchange have been a wonderful help and support time with my debt difficulties for a long time. They are totally non judgemental and always their very best to reassure you. Reviewed on: 25th May 2025

Easy to use service and finally made me get control...

Easy to use service and finally made me get control over my debt and finances Reviewed on: 25th May 2025

Excellent service

Excellent help & advice at a difficult time to help ease our financial problems.I would recommend stepchange to everyone Reviewed on: 25th May 2025

I was going through a difficult time but the process...

I was going through a difficult time but the process was made easier by Stepchange advisors. Reviewed on: 25th May 2025

I wish I had contacted Stepchange sooner

Really didn’t know what to do, lots of credit card debt. Spoke to Stepchange and there is no judgement just lots of help and advice. Given options. You are encouraged to take everything into account, even things that you perhaps don’t think of, but they do. You get regular statements so you know how you’re progressing. I find they are available by phone to speak to someone, an actual person, if I have a query. I’m now managing both my money and my life with so much less stress. I honestly wish I had taken this step sooner but I didn’t. Reviewed on: 25th May 2025

StepChange are really the best.

I have been with StepChange Debt Management for a few years now - since I lost my job during the Corona Virus. My management was guided by specialist helpers, who were special to me - wonderful people, those who guided me throughout the process. I am indebted to those who helped me on the way. Reviewed on: 25th May 2025

Excellent company

I was embarrassed to be phoning step change but due to change in circumstances, I had no choice. I was made to feel so at ease and wasn't judged at all , each time I've phoned I've had a lovely friendly person at the end of my call, I m nearly clear now , took ten years but I've struggled though it with excellent help and advice Reviewed on: 25th May 2025

I am so grateful to Stepchange.

I am so grateful to Stepchange. I have less than a year to go now but when I started I didn’t know how to get myself out of this situation. Thank you so much. Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Abacus 4.56 from 5 reviews
Debt Advice
from My Debt Plan 4.83 from 345 reviews
Debt Solutions
from MoneyPlus 3.00 from 1 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub