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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13205 reviews)

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4.96

Based on 13,205 reviews, last reviewed 24th May 2025

196100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Friendly and understanding people, understanding the... Friendly and understanding people, understanding the situation . Advised the best option for me and how to handle it. Always possible to log in online... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13205)

Review of the StepChange, Debt Management:

I was in deep debt and did not know where to turn ,...

I was in deep debt and did not know where to turn , ignoring all calls & letters , stepchange sorted me right out and quickly , I can now sleep Reviewed on: 21st May 2025

Great services

They really help me with my credit texts and finances, and I have a region in spelling different. They explain everything, I make it a lot easier for me. Reviewed on: 24th May 2025

Peace of mind

It’s controlled Debt so everything is frozen so it gives you a piece of mind . Reviewed on: 24th May 2025

StepChange is amazing!

StepChange is an amazing way to get your finances back on track, everything is easy and straightforward. The customer service is really helpful too. I would highly recommend. Reviewed on: 24th May 2025

A Big Thank you.

To dealing with all the creditors and negotiating payments individually took me week of pain and worry which I endured for a year. Then I passed it all to Step Change who have taken all the hassle and concern and sorted everything out to every bodies satisfaction. Reviewed on: 24th May 2025

They are very understanding and non-judgemental

They are very understanding and non-judgemental Reviewed on: 24th May 2025

Burden lifted but determination is the key.

Burden lifted but determination is the key. Great service lovely and friendly staffs. Very knowledgeable and follw rules and laws. Reviewed on: 24th May 2025

I was having some financial problems and the advice...

I was having some financial problems and the advice and help was excellent. It won't be long now until problems are sorted Reviewed on: 24th May 2025

I was overwhelmed with debts and did not know how to...

I was overwhelmed with debts and did not know how to go about help I went online and saw step change, I rang them up to see how they could help, they were so knowledgeable and made me feel calmer regarding the debts I had.We went through a solution that was an affordable payment each month this was wonderful. I can finally sleep at night knowing that I no longer have huge debts hanging over me thank you step change highly recommend! Reviewed on: 24th May 2025

Amazing staff and always helping.

No matter who I have talked to they are very open and honest and they're always there no matter what issue I'm having with money, navigating life is hard so having this type of help it's great but to have staff who understands the best they can makes it better in so many ways, Reviewed on: 24th May 2025

I'm very pleased with with service stepchange have g...

I'm very pleased with with service stepchange have given me and have been very helpful in helping me with debts. And I would recommend them to friends and family and to anyone who is struggling with there debts. Reviewed on: 24th May 2025

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