Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,769 reviews, last reviewed 27th May 2025
250200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Listened to my problem and had a sound professional... Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025
John S's avatar
John S

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13769)

Review of the StepChange, Debt Management:

You have helped me to get on top of my debts at a am...

5
You have helped me to get on top of my debts at a amount I can pay without making life harder. Reviewed on: 23rd May 2025

I was in a very poor situation .

5
I was in a very poor situation . Stepchange allowed me to have a normal life free of worry. I am very gratefull. Reviewed on: 27th May 2025

Getting life back on track

5
Helped relieve stress, make life manageable and able to live again Reviewed on: 27th May 2025

Expert advice very clear explanation in ways to mana...

5
Expert advice very clear explanation in ways to manage your problems Reviewed on: 27th May 2025

Very helpful and sympathetic staff

5
Very helpful and sympathetic staff Reviewed on: 27th May 2025

From despair to hope

5
The hardest part is asking for help .You feel as if you have let yourself down as well as everyone else . You feel as if nobody can help & you don't know who to turn to . When I was given the number for StepChange , it took a while to pluck up courage to dial the number. I expected to be judged , told I was a failure . But how wrong was I . It became clear in a few seconds that the person on the other end of the phone wanted to help . It was the best phone call I have ever made . Don't give up , make that call Reviewed on: 27th May 2025

Help when I thought there was nowhere to turn

5
I was stressed, had nowhere else to turn to and they helped me with everything. Reviewed on: 27th May 2025

Nice and easy to access it has me peace...

5
Nice and easy to access it has given me peace of mind Reviewed on: 27th May 2025

i dont know where i would be without stepchange.

5
i dont know where i would be without stepchange. all the stress and worry. ive had an awful time as my daughter passed away. Reviewed on: 27th May 2025

They were really helpful and quick in what they do

5
They were really helpful and quick in what they do Reviewed on: 27th May 2025

Excellent help and support totally understanding sta...

5
Excellent help and support totally understanding staff Reviewed on: 27th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products