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StepChange: Debt Management reviews

4.95
Based on 13,869 reviews, last reviewed 29th May 2025
259900% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Was very helpful sorting my finances out Was very helpful sorting my finances out Reviewed on: 29th May 2025
Carol M's avatar
Carol M

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13869)

Review of the StepChange, Debt Management:

Step change literally changed my life.

5
Step change literally changed my life. I got myself racked up in loads of debt and kept thinking minimum payments here and there id get myself out of it along with other high interest payments and commitments. I threatened to use step change for 3 years but never took it seriously. Then I realised things had to change. I'm not nearly 5 years into my step change DMP with only around 6 payments left till I am debt free. Seeing the light at the end of the tunnel made me realise I wished I had used this service years before I finally did. All of your funds go towards your debts, the letters and calls from debt collectors all stop. I'm looking forward to a better financial future because of this service. Thank you Reviewed on: 24th May 2025

Very helpful in assisting with getting finances in o...

5
Very helpful in assisting with getting finances in order, gives you an easy way to work out your spending. It has made a very stressful situation much less so and without any judgement. Reviewed on: 29th May 2025

They have been very helpful to me.

5
They have been very helpful to me. Reviewed on: 29th May 2025

Friendly staff and always have a solution to any pro...

5
Friendly staff and always have a solution to any problem no matter how big or small they may seem Reviewed on: 29th May 2025

Management

5
Very helpful and supportive. Took care of my needs Reviewed on: 29th May 2025

The staff at Stepchange are extremly helpful and mak...

5
The staff at Stepchange are extremly helpful and make you feel at ease. I would reccomend them . First class Reviewed on: 29th May 2025

Really help me Thank you so much

5
Really help me Thank you so much Reviewed on: 29th May 2025

Very friendly and professional they sorted my DMP wi...

5
Very friendly and professional they sorted my DMP without any hassle it's lifted a big weight off my shoulders thank you stepchange Reviewed on: 29th May 2025

Marvelous to deal with.

5
Can't fault it, excellent PR, VERY FRIENDLY, HELPFUL, CLEAR UNDERSTANDING OF HOW TO USE STEPCHANGE, FELT AT EASE. VERY INFORMATIVE AND SORTED MY FINANCES, OF WHICH I AM EXTREMELY HAPPY WITH. THANK YOU STEPCHANGE, WOULD HIGHLY RECOMMEND. Reviewed on: 29th May 2025

They are very good they helping people

5
They are very good they helping people Reviewed on: 28th May 2025

Easy , helpful people who don’t judge

5
Easy , helpful people who don’t judge Reviewed on: 28th May 2025

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