Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14437 reviews)

View other StepChange products

4.95

Based on 14,437 reviews, last reviewed 8th Jun 2025

314700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Every helpful, great customer service and advice Very helpful, great customer service and advice Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14437)

Review of the StepChange, Debt Management:

My experience.

I’m nearly at the end of my debt management plan and what a relief. I’ll be completely debt free. I was so worried at the start. It took me 6 months of soaring debt with all the interest before I contacted you and I’m so glad I did. You were a life saver. Reviewed on: 25th May 2025

My journey with step change

My experience with step change was impeccable every thing was fully explained and straight to the point because of step change my life as vastly improved i cannot thank them enough. What this has taught me is to never get into debt again Reviewed on: 7th June 2025

They where fast and efficient and took all the worry...

They where fast and efficient and took all the worry and stress away Reviewed on: 7th June 2025

stepchange helped me when i needed it, the whole pro...

stepchange helped me when i needed it, the whole process was simple and easy to do, it was god send Reviewed on: 7th June 2025

The customer service colleagues are amazing and very...

The customer service colleagues are amazing and very respectful and friendly. Reviewed on: 7th June 2025

From the very first phone call they have always been...

From the very first phone call they have always been very helpful and helped us through any problems. Reviewed on: 7th June 2025

Good customer service and helpful service

Good customer service and helpful service Reviewed on: 7th June 2025

Wits end to peace of mind

I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

Very compassionate,was treated with respect

Very compassionate,was treated with respect Reviewed on: 7th June 2025

Always very helpful and happy to give the relevant a...

Always very helpful and happy to give the relevant advice and information Reviewed on: 7th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Darcey Quigley & Co 4.00 from 1 reviews
Debt Solutions
from Freeze Debt 5.00 from 2 reviews
Debt collection
from Ayom Debt Recovery 1.59 from 76 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub