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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14392 reviews)

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4.95

Based on 14,392 reviews, last reviewed 7th Jun 2025

310200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Good customer service and helpful service Good customer service and helpful service Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14392)

Review of the StepChange, Debt Management:

Stepchange

Stepchange have saved me from losing everything I've been with them for many years and they are fantastic thankyou stepchange Reviewed on: 12th August 2022

I have been with Stepchange for many years I was in...

I have been with Stepchange for many years I was in a lot of dept and when I went with Stepchange I could see the light at the end of the tunnel and now I’m am nearly finish it so I would recommend them to anyone that need some help with depts Reviewed on: 7th June 2025

A great debt management service.

A great service who are in the business to help. There are some dubious operations in debt management. Step Change is one hundred percent authentic. Reviewed on: 7th June 2025

Stepchange is the best.

Stepchange helped me out by offering me a debt management plan which also haults any interest. I'm grateful I found the service because they are ALSO very polite, helpful and overall fantastic! Reviewed on: 7th June 2025

Very reassuring to be with Stepchange;.

Very reassuring to be with Stepchange; staff always helpful. I like the fact that I can adjust my repayments as required. The recent rise in cost of living mean that I reduded payment by £90 per month. Reviewed on: 7th June 2025

Nothing but 5 stars helped me out so much with as li...

Nothing but 5 stars helped me out so much with as little stress as possible so grateful. Reviewed on: 7th June 2025

Non-judgemental and hugely pract.ical

Amazingly friendly, non-judgemental and hugely practical Help Reviewed on: 7th June 2025

Needed to consolidate all my financial issues into o...

Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months after setting up DMP with response from Stepchange just let them contact you and when they send to debt collectors it will be off your file in 6 years. I was and still am desperate to get back into a good financial state that's why I chose a DMP but obviously I've had to contact my creditors with the info. Reviewed on: 7th June 2025

Very good at talking to me about my debts and explai...

Very good at talking to me about my debts and explaining what I can do to reduce my debts Reviewed on: 7th June 2025

Very helpful and understanding.

Very helpful and understanding. Thank you very much Stepchange . Reviewed on: 7th June 2025

Excellent customer service.

Excellent customer service. Everything sorted quickly and efficiently. Would definitely recommend Reviewed on: 7th June 2025

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