Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14087 reviews)

View other StepChange products

4.95

Based on 14,087 reviews, last reviewed 6th Jun 2025

281000% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Was coping well with credit debt until a large new m... Was coping well with credit debt until a large new monthly bill. Coukd of been possibly bankrupt Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14087)

Review of the StepChange, Debt Management:

Helpful mostly

Most agents are kind and courteous. And most are helpful Reviewed on: 24th May 2025

I was in a mess!

I was in a mess! Stepchange have assisted me to sort that mess. I have no longer sleepless nights worrying about the challenges of my debts. My partner worrying that I can not cope financially. I have been diagnosed with a neurodivere set of conditions. I used to worry everytime I got paid about how would I deal with the calls. I also used to worry about my payments not being enough. I now am in the knowledge they are being sorted. I also have not anymore the calls, threatening letters and grief that I used to have. I now just pay what I need too and know there is pain but there is light at the end of the tunnel. I also know that one day I will be past this learning from it and being able to say thank you to Stepchange. Reviewed on: 6th June 2025

Every advisor has been respectful, patient and so un...

Every advisor has been respectful, patient and so understanding. I don't know what l would have done without their help. It has taken 4yrs to clear my debt, comfortably and without stress. Reviewed on: 6th June 2025

When life throws financial curve balls at you.

StepChange is nothing short of a devine assistance due to their strategic disposition of being a shoulder to lean on when life throws a financial curve ball at you. Their support has been my source of strength and now onto full recovery. Reviewed on: 6th June 2025

Stepchange gave me light when I was in a very dark p...

Stepchange gave me light when I was in a very dark place, they are understanding and so helpful, they changed my life Reviewed on: 6th June 2025

Absolute god sent

I had 7 years worth of Dept to pay off now.. step change help me keep up the ability to pay and see it to the very end without missing a single payment. Now am dept free ive been able to buy my own house again.. so I ant thank step change enough they truly saved me life. Thank you all at step change Reviewed on: 6th June 2025

Make a change

Years of over spending and relying on credit cards to top up our lifestyle left us in a perpetual cycle of balance transfers and anxiety. Engaging with step change has reset our lives and put us on a healthier path. Reviewed on: 6th June 2025

Absolutely brilliant

Absolutely brilliant; wish I'd got in touch with this lovely lot much sooner than I did. They've helped to manage a very difficult situation and made it feel a lot less daunting and overwhelming. I'd give them 10 stars if I could...! Reviewed on: 6th June 2025

Experience

Easy process, kind and helpful people. Highly recommend. Reviewed on: 6th June 2025

Cannot reccomend enough!

The people at stepchange have been very helpful. They were quick to help me find a solution to my debt problems before they overwhelmed me & held no judgement about my circumstances absolutely cannot recommend enough Reviewed on: 6th June 2025

Respectfully helpful.

Non invasive once your set up and they were very good helping me to regulate my expenditure. They have been very respectful of my situation. Reviewed on: 6th June 2025

Alternative products

Debt Advice
from Money Wellness 4.94 from 3565 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub