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Suffolk Building Society, formerly Ipswich Building Society: Mortgages reviews

4.60
Based on 123 reviews, last reviewed 23rd Jan 2026
75% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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4%
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2%
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2%
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5%

Latest highest rating:

5

A really good experience with a company that really... A really good experience with a company that really wants to help their customers. They are happy to look at situations that dont conform to larger le... Read more Reviewed on: 23rd January 2026
David B's avatar
David B

Latest lowest rating:

1

If they had a zero stars If they had a zero stars, I would happily award it to Suffolk Building Society I’ve been a customer of Suffolk for a number of years and was recently... Read more Reviewed on: 10th September 2025
Simon 's avatar
Simon

About this product

Buying a home is an exciting time in anyone’s life, but finding the right mortgage product can be daunting. We collect Suffolk Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Suffolk Building Society is an independent mutual building society, offering a range of mortgage products. Always be confident with the terms, conditions and interest rates of a product. Consult the lender or an independent advisor if you need help understanding your options.

If you’re considering a mortgage with Suffolk Building Society, check out the reviews on Smart Money People. Read genuine experiences to gain valuable insight into the lender. Find out which mortgage products customers have taken out and how satisfied they have been throughout the term. Learn more about Suffolk Building Society’s customer service and the benefits you can receive as a member. All of this and more can be found in our Suffolk Building Society mortgage reviews.

Did Suffolk Building Society help you purchase your dream home? Share your experience with others by writing an honest Suffolk Building Society mortgage review. Tell us about the application process: did the Society support you throughout it? Did you find the application easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend Suffolk Building Society to family and friends? Write a review today. Together, we can help people like you make better financial decisions.

Suffolk Building Society, formerly Ipswich Building Society Mortgages reviews (123)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

efficient,understanding flexible

5
Helped us get a short term mortgage when we were close to retirement when other agencies were less flexible in light of lack of a final pension calculation for a final salary pension which was still pending but subsequently agreed. Reviewed on: 16th March 2022

Helpful and efficient

5
Ipswich Building Society explained the process very clearly at each stage. My mortgage consultant was extremely helpful and efficient, she responded to my questions and queries very promptly and in general the process went very smoothly. Reviewed on: 20th April 2021

My requirement fully met and staff knowledgeable

4
We got there in the end but some delays due to Covid and valuation delays Reviewed on: 31st March 2021

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