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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,647 reviews, last reviewed 14th Jan 2026
27% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

4

Prompt and friendly staff at Saxmundham Prompt and friendly staff at Saxmundham Reviewed on: 14th January 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1647)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Opened new account

5
Great friendly greeting and opened the account we wanted very quickly and efficiently Reviewed on: 20th November 2023

Prompt and friendly staff at Saxmundham

4
Prompt and friendly staff at Saxmundham Reviewed on: 14th January 2026

Fantastic service, always friendly!

5
Fantastic service, always friendly! Reviewed on: 14th January 2026

Felixstowe branch.

5
Felixstowe branch. Competent and courteous staff. Reviewed on: 14th January 2026

Excellent service

5
Quick, friendly and efficient service provided Reviewed on: 14th January 2026

.Friendly and efficient service.

5
Friendly and efficient service. Delivered to my expectations. Reviewed on: 14th January 2026

Great professional staff & atmosphere

5
Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026
Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 13th January 2026
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Suffolk Building Society, formerly Ipswich Building Society

Very satisfied with the customer service

5
Very satisfied with the customer service Reviewed on: 12th January 2026

Opening an ISA

5
Everything was explained clearly. A very good experience and the staff member was very competent. Reviewed on: 12th January 2026

Hadleigh

5
Great experience easy and informative process Reviewed on: 9th January 2026

Hadleigh

5
Accessible friendly staff helpful Reviewed on: 9th January 2026

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