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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
20% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Wonderful staff in Aldeburgh, always kind and helpful.

5
Wonderful staff in Aldeburgh, always kind and helpful. Really exceptional. Proper customer service and great products. Reviewed on: 2nd February 2024

Efficiently and smooth setting up of isa account.

5
My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning the form by post I got a quick reply that my isa transfer-in request would be actioned as soon as possible on my chosen date. This process happened exactly as I hoped, with a confirmation letter and passbook received by post soon afterwards Reviewed on: 13th June 2025

Professional, Local, Society

5
Lovely to have a local branch with people you can talk too!. Reviewed on: 30th May 2025

Local, Friendly, Helpful

5
Very helpful, friendly, managed to get an appointment same day. Reviewed on: 30th May 2025

Welcoming, accessible, convenient

5
Location, easy access / availability, competitive saving. Reviewed on: 30th May 2025

Helpful Local

5
Friendly and professional and ono out doorstep, working well no need to change. Reviewed on: 30th May 2025

Friendly, Local, Values

5
Lovely to come in, have a cup of tea with friendly staff that enjoyed my dog in the appointment nothing to improve. Reviewed on: 30th May 2025

In branch service review

5
Very satisfactory, Everything explained. Reviewed on: 30th May 2025

Friendly, Efficient, Local

5
Friendly, efficient staff, Local. Reviewed on: 30th May 2025

Handy

5
No Special transfer or online use of account. Reviewed on: 30th May 2025

Helpful, Knowledgeable, friendly

5
Great service, clear and helpful. Reviewed on: 30th May 2025

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