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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very good service and extremely high customer support!

5
I knew nothing about my CTF and accessing it, yet the staff i contacted continued to support me and never made me feel silly for asking so many questions. Reviewed on: 20th April 2023

Alisha, Peta, Jazz

5
A good experience. We like your staff a lot. Reviewed on: 30th September 2025

Carful, attentive, Kind

5
To be able to conduct business face to face with first class staff in my town. Reviewed on: 30th September 2025

Friendly, Helpful, Local

5
The staff are friendly and helpful, also there is a branch local to me. Reviewed on: 30th September 2025

In branch service review

5
Saturday opening really useful when working during the week. Reviewed on: 29th September 2025

My "local building society"

5
Polite, business like and friendly. Reviewed on: 29th September 2025

Helpful, Friendly, Convenient

5
Very friendly and helpful, wish the branch was open on a Saturday. Reviewed on: 29th September 2025

Helpful , Friendly and polite

5
Friendly and helpful staff, nothing is too much trouble. Reopen the branch on Saturday. Reviewed on: 29th September 2025

Convenient, Helpful, Friendly

5
Please open on Saturday and keep on Ravenswood, helpful and friendly. Reviewed on: 29th September 2025

New account opening

5
Rachel in the Felixstowe branch opened my new account in a very efficient and friendly manner. Service in the branch is always very pleasant. Thank you. Reviewed on: 26th September 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 30th September 2025
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Suffolk Building Society, formerly Ipswich Building Society

Fabulous

5
Always extremely helpful and knowledgeable. Reviewed on: 26th September 2025

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