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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1821 reviews)

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4.94

Based on 1,821 reviews, last reviewed 12th Mar 2026

142% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Part transfer of an ISA to a new ISA manager Had to do a part transfer from Virgin money ISA into a new FR ISA as a result of nationwide / virgin money merging to keep below the FSCS limit Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1821)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Efficient and friendly

When I was looking for an account that I could open to save on behalf of my grandson who is 16. The account I was saving in for him would have transferred to him in his name at 16, but I wanted to have an account for him that transferred at the age of 18. There wasn't many of those accounts around that a grandparent could invest in for the child. Suffolk Building Society found me a family trust account with a competitive savings rate that I could continue saving in for him until we give him the money at age 18. Staff at the Ipswich Ravenswood office were extremely helpful and informative. Reviewed on: 8th February 2023

Help with an iSA

We were so impressed with the friendliness and help and advice we received when setting up our two year ISA.. We feel our savings are in good hands Reviewed on: 8th February 2023

Brilliant. Polite. Helpful. Cheerful.

Staff in Haverhill and Sudbury branches are always helpful and polite. Nothing is too much trouble. Never rushing customers. It's so nice to get personal face to face service. It's a shame other banks/building societies don't follow their lead. Great service. Reviewed on: 8th February 2023

Great rates

My savings rates have been consistently good for many years. Reviewed on: 8th February 2023

Service

Good friendly staff very helpful with advice a confidential atmosphere a pleasure to visit the Branch of Halesworth Reviewed on: 8th February 2023

Helpful staff & Competitive rates

Staff at Woodbridge branch always cheerful and helpful, recent interest rates are competitive. Reviewed on: 8th February 2023

A very friendly society

My wife and I have been saving with Suffolk Building Society for many years. They have always given us the best customer service imaginable and their members activities are second to none. Reviewed on: 8th February 2023

Competitive Savings rates

I have been a member of Suffolk Building Society for many years and held a number of savings accounts over this time. I have especially favoured their savings products that have offered an opportunity to save regularly each month. I have also taken up their loyalty accounts over the years which I feel is a good indication of their wish to retain members when competitors launch new savings products. I have always found their customer service to be excellent which is important to me and on line access makes dealing with the Society a breeze. Reviewed on: 8th February 2023

Happy with service.

Very good service always happy to help would recommend this society. Reviewed on: 8th February 2023

First Class Service

Great company to deal with. Staff are very friendly, helpful & polite. Unlike other companies I have always ben able to contact them quickly without waiting inordinate length of time trying to get through. Finally their interest rates are very competitive. Reviewed on: 8th February 2023

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