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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1824 reviews)

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4.94

Based on 1,824 reviews, last reviewed 13th Mar 2026

145% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience. Excellent experience. Explained things well. Very friendly service. Reviewed on: 13th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1824)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

The Sudbury Branch

As new customers we have been delighted by the welcome and friendliness of the staff. They readily explain things we are unsure about. So good not to be expected to adopt online banking too. We prefer to do things the old ways! Reviewed on: 7th February 2023

It's good to support a local business which is friendly but businesslike.

Suffolk Building Society is an efficient business but engages with its customers and puts on interesting events. Any communication or business deal is dealt with extremely promptly and in a satisfactory manner. Reviewed on: 7th February 2023

Amazing experience

I am a new customer and made an appointment to open ISA investments for my wife and which including transfers from several other banks. They dealt with us in an efficient, friendly and jargon free manner and we were really put at ease and felt we were in very good hands. I would definitely recommend the Suffolk Building Society Reviewed on: 7th February 2023

The very best, very local Building Society

I have been a member of this Building Society since the 1970’s , had a mortgage with them as well as savings, they are always ready to help and have very good savings rates for a local Society. I would thoroughly recommend them! They deserve to be rewarded! Reviewed on: 7th February 2023

Great interest rates, brilliantly helpful staff

At a time when Bank of England interest rates were regularly changing, I went to invest in a fixed term savings plan. The staff I spoke to advised me holding on for a few days as they foresaw another increase in rates coming. I followed their advice and was happily rewarded. Reviewed on: 7th February 2023

Great Building Society

Had an account for years, never a problem. Nothing too much trouble. Good communication and civil and courteous people to deal with. Couldn’t ask for more.m Reviewed on: 7th February 2023

Amazing throughout

I opened a savers account as a grandmother for my grandson born last year! Looked around a lot I have to say! But Suffolk Building Society far exceeded my expectations! Very clean inside, Truly professional members of staff but also very friendly and welcoming. All this was the reason for opening the account! Well done indeed Reviewed on: 7th February 2023

delighted with the service-could not ask for better.

we have savings here and am delighted to say they have been suburb at keeping us unformed of the condition of our accounts. Thanks. Reviewed on: 7th February 2023

Always helpful and patient

I have trust funds for my grandchildren, although I don’t visit my local branch very often when I do they always have time to discuss any concerns I might have with their funds and explain things clearly to me. They always take time and patience which is sadly lacking with so many other organisations now. I for one appreciate them greatly. Reviewed on: 7th February 2023

Top of the Tree

We moved all our savings accounts and grandchildren's accounts to Suffolk Building Society (then Ipswich BS). The best decision we made, the staff are brilliant, the service we receive is second to none. Never pressured into things and kept totally informed of things by regular emails. Keep up the good work. 11/10 Reviewed on: 7th February 2023

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