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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1825 reviews)

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4.94

Based on 1,825 reviews, last reviewed 13th Mar 2026

149% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Every thing was explained very satisfactory Every thing was explained very satisfactory Reviewed on: 13th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1825)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024

Always very helpful

Lovely helpful staff in all departments. Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We're really pleased you find our staff so friendly and helpful, we also think they are lovely! Response date: 15th February 2022

Staff

Knowledgeable friendly but most important efficient staff just have the edge on so many others in the finance industry Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, we're delighted to receive such positive feedback and that you are enjoying the service we offer. Response date: 15th February 2022

It's a family thing.

My mother saved with the then Ipswich & Suffolk Permanent Benefit Building Society and I followed suit - if it was good enough for her, it would be good enough for me! Accessible savings and accessible people - that's what I like about it. Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, and it is genuinely lovely to hear that the Suffolk savings habit is continuing through the generations! We're delighted that you are enjoying our service. Response date: 15th February 2022

Good service from a local institution

Suffolk BS has given excellent service under its previous title of Ipswich BS has always looked after local members and has always, and still has the interests of us at heart. Thanks Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We're really delighted that you feel looked after and we will continue to strive for the best interests of our members. Response date: 15th February 2022

Good to be able to walk into a Buiding Socieity in the rural Town in which I live in.

Friendly and efficient. No long waits to be served. Like having info by e-mail as well. Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We are proud of being able to provide our members with a friendly local service, and delighted that you are enjoying the experience. Response date: 15th February 2022

Friendly and helpful

When needing to transfer money and opening a new account staff could not have been more friendly and helpful even under certain Covid restraints. Taking the necessary time and patience to explain things properly. Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We are delighted that you have had such a positive experience with our lovely staff during these tricky Covid times. We are always happy to take the time to talk to our members to ensure that they are clear about our products and services. Response date: 15th February 2022

Great friendly service

Always receive service with a smile, nothing is too much or too difficult, lovely relaxed atmosphere Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, and it's genuinely lovely to hear that you are receiving a friendly, supportive service from our fantastic staff. It's great for all of us to hear positive feedback! Response date: 15th February 2022

Face2Face

I believe in the personal touch and suffolk building society delivers 100%. Face to face contact! Perfect. Reviewed on: 27th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, we really appreciate your feedback and it's great to know that you are enjoying the positive, personal, face to face experience! Response date: 15th February 2022

Super for savers

Helpful staff that always greet customers with a smile and are willing to go that 'extra mile' and have the patience to take potential savers through their range of options. Reviewed on: 26th January 2022

Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review. We're glad to hear you're enjoying our service. Response date: 27th January 2022

A local friendly efficient Building Society

Always a pleasure to do business with the Suffolk Building Society with friendly staff and promoting acgtiviies for members. Reviewed on: 26th January 2022

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