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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,667 reviews, last reviewed 23rd Jan 2026
43% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Excellent experience Great experience,lotsofhelpand information ,face to face is very important for me Reviewed on: 23rd January 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1670)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

my first visit to the Felixstowe branch.

5
i went into the new branch in Felixstowe(having previously used the Ipswich branch) I was made welcome & Rachel had time to deal with me,she was very polite & knew exactly how to open another account for me.many thanks. Reviewed on: 2nd May 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 6th May 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, excellent customer service

5
Friendly, excellent customer service Reviewed on: 21st January 2026

Very kind and helpful.

5
Very kind and helpful. Helped me Reviewed on: 21st January 2026

Felixstowe - staff very helpful and knowledgeable.

5
Felixstowe - staff very helpful and knowledgeable. Louise helped us change our address on all our accounts. Reviewed on: 21st January 2026

Informative,fair service,good outcome

5
Informative,fair service,good outcome Reviewed on: 21st January 2026

Easy and straightforward

5
Smooth procedure to open savings account. Reviewed on: 19th January 2026

Easy and straightforward

5
Smooth procedure to open account. Reviewed on: 19th January 2026

Very friendly and helpful staff.

5
Very friendly and helpful staff. Explained everything thoroughly. Reviewed on: 19th January 2026

Very friendly and helpful staff.

5
Very friendly and helpful staff. Explained everything thoroughly. Reviewed on: 19th January 2026

It was good to speak to people in person

5
It was good to speak to people in person Reviewed on: 19th January 2026

Very efficient and friendly staff.

5
Very efficient and friendly staff. Reviewed on: 16th January 2026

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