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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Clive, especially with such a glowing review. We’re blushing! Response date: 30th April 2025

Izzy was extremely helpful.

Izzy was extremely helpful. Kind, patient and understanding when dealing with my father. Such an asset to the team Reviewed on: 18th December 2025

Excellent experience

I couldn’t be happier with the service I received from Freya today - friendly and thorough. Reviewed on: 18th December 2025

I love Saxmundham

Saxmundham is so friendly and everyone is really helpful and kind Reviewed on: 17th December 2025

The staff in Saxmundham are friendly, welcoming, hel...

The staff in Saxmundham are friendly, welcoming, helpful and knowledgable, it’s a pleasure going into their branch. And the ISA options I was offered were far better than my existing one. Reviewed on: 17th December 2025

Really happy with the friendly service

Really happy with the friendly service Reviewed on: 17th December 2025

Very good service in Wood bridge’s

Very good service in Wood bridge’s Reviewed on: 17th December 2025

Woodbridge office, all staff friendly and helpful.

Woodbridge office, all staff friendly and helpful. Today Jack assisted us answering our questions. Reviewed on: 17th December 2025

Woodbridge great staff in the branch

Woodbridge great staff in the branch Reviewed on: 17th December 2025

Woodbridge - friendly staff and efficient!

Woodbridge - friendly staff and efficient! Reviewed on: 17th December 2025

Staff always cheerful in Saxmundham

Staff always cheerful in Saxmundham Reviewed on: 17th December 2025

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