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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
23% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
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About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Branch staff

4
The staff at Saxmundham deserve a special accolade Reviewed on: 2nd February 2024
Kay n's avatar
Kay n

Efficient, Friendly, Welcoming

5
Face to face experience is always good. Friendly and informed staff are always polite. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Quiet and peaceful, kept to appointment time and refreshments offered. Reviewed on: 1st May 2025

Local and friendly

5
Excellent, very friendly service. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Very helpful polite and friendly staff, offered us refreshments. Reviewed on: 1st May 2025

Friendly, Helpful, Local

5
Staff so friendly and helpful (Jack) patient, clear answers to questions. A very positive experience. So nice to have a branch on the high street. Reviewed on: 1st May 2025

In branch service review

5
Very happy with todays service, staff were very helpful and went above and beyond to successfully complete our ISA transaction. Thank you. Reviewed on: 1st May 2025

Very, Very, Good

5
Nice to be able to talk to a person. Reviewed on: 1st May 2025

Efficient, Professional, Helpful

5
Also easy to contact by phone and quick to answer. Reviewed on: 1st May 2025

Friendly, Safe, Convenient

5
Very friendly service. Easy to make an online appointment. Reviewed on: 1st May 2025

Just simply terrific!

5
Excellent service from our local branch manager, Tracey. Reviewed on: 30th April 2025

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