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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1352 reviews)

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4.92

Based on 1,352 reviews, last reviewed 22nd May 2025

7% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Friendly and Informative The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1352)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

The Halesworth branch of The Suffolk Building Society

Visited our local Suffolk Building Society this morning. It was busy, which was good to see, didnt have long to wait. The young lady behind the counter was very helpful, efficient, friendly and greeted me with a smile, which makes a big difference. But on saying that, all the staff at the Halesworth branch are very happy and smiley. As we have no banks in our town now, the Building Society is a god send to everyone in Halesworth. Reviewed on: 3rd February 2024

I was really impressed with the personal service and...

I was really impressed with the personal service and attention given to me. The whole organisation seems incredibly well run. A relaxed informative and helpful experience. Reviewed on: 25th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

In branch service review

Very helpful and friendly staff. Reviewed on: 25th April 2025

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Helpful, Friendly, Understanding

Vicky was very helpful and explained everything clearly. Reviewed on: 22nd April 2025

So far so good!

I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Reviewed on: 17th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make our account opening process feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 30th April 2025

Local, Friendly, Competitive

Prompt and professional Service. Reviewed on: 17th April 2025

Customer care

Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Friendly, Accessible, Helpful

Luara took the time to explain all the options and answered all my questions without me being rushed or confused. Reviewed on: 15th April 2025

Very Very Satisfied

Very helpful, it was a pleasure. Reviewed on: 15th April 2025

Very Kind Helpful

Excellent service, very helpful. Reviewed on: 15th April 2025

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