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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1647 reviews)

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4.94

Based on 1,647 reviews, last reviewed 14th Jan 2026

28% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Prompt and friendly staff at Saxmundham Prompt and friendly staff at Saxmundham Reviewed on: 14th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1647)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Happy long standing Member

I have held different savings accounts with the Society over the years and always found the rates competitive. I like to deal with my accounts on line and I have found this very easy to do. Customer Service response times are also very good. Reviewed on: 2nd February 2024

Local, Helpful, Accessible.

Excellent service from the young staff member. Thanks. Reviewed on: 23rd December 2025

ISAs....personal choices and suitability

I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 13th January 2026

Friendly and efficient

Easy to book a face to face appointment and dealt with efficiently and politely in branch Reviewed on: 23rd December 2025

Woodbridge branch

Very help and friendly. Nothing to much trouble Reviewed on: 23rd December 2025

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

Local, Friendly, Goodvaule

East to access and interact a branch in busy would be useful. Reviewed on: 19th December 2025

Recommended, Friendly, Helpful

Great experience, highly recommended. Reviewed on: 19th December 2025

Local, Traditional, Friendly

Very happy with experience, nothing to be improved. Reviewed on: 19th December 2025

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