Write a review

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

View other Suffolk Building Society, formerly Ipswich Building Society products

4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

Visit provider site Read all reviews See your review

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Investment requirement

The society were most helpful in identifying a suitable investment opportunity. Reviewed on: 10th February 2023

Jack was very professional, helpful and polite.

Jack was very professional, helpful and polite. Reviewed on: 5th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Friendly, Amazing staff, Local

Kirsty was amazing! She explained everything perfectly to me when I didn't understand. Reviewed on: 4th April 2025

Straightforward, Prompt, Steady

Local, Personal (Not I.T. Fixated), Passbook. Reviewed on: 3rd April 2025

Helpful, Knowledge, Pleasant

Very helpful, easy to open account. Very tidy and clean area. Reviewed on: 1st April 2025

Helpful and professional

Friendly, professional, helpful. Reviewed on: 1st April 2025

Local, Fair, Helpful

It's a small mutual building society and local. Reviewed on: 1st April 2025

Great, Forward Thinking

Marie was fantastic! Cannot fault her knowledge. Reviewed on: 1st April 2025

Accessable/Friendly/Trustworthy

Local branch - easily locatable. Very friendly and nice. Reviewed on: 1st April 2025

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, Clive, especially with such a glowing review. We’re blushing! Response date: 30th April 2025

Always very helpful

Very happy in my dealings with Suffolk Building Society. Reviewed on: 28th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Al Rayan Bank 3.77 from 59 reviews
Savings
from Britannia 4.25 from 2 reviews
Savings Account
from DF Capital 3.50 from 7 reviews

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.80 from 3 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.64 from 103 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub