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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1678 reviews)

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4.94

Based on 1,675 reviews, last reviewed 26th Jan 2026

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very good customer service and friendly Very good customer service and friendly Reviewed on: 26th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1678)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent service and very good savings rates

Excellent service and very good savings rates Reviewed on: 2nd February 2024

Rachael was very helpful and efficient in dealing wi...

Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is available, just one moan as doors are narrow and I had difficulty in opening doors whilst using 2 sticks Reviewed on: 2nd January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 13th January 2026

Top rate

Top quality staff. Extremely helpful and friendly. Reviewed on: 31st December 2025

Local financial support

I like the helpful attitude and useful info online. Reviewed on: 31st December 2025

Local branches available

Communication at a local branch and quick service. Reviewed on: 31st December 2025

Reliable, local, friendly

Efficient, friendly and convenient - no suggested improvements. Reviewed on: 31st December 2025

Safe, reliable, personal

Clean, tody, friendly and helpful staff. Reviewed on: 31st December 2025

Excellent, friendly, efficient

Very helpful and quick to open a new ISA and transfer an existing ISA in the branch, quicker than sending forms off. Reviewed on: 31st December 2025

Quick, efficient, friendly

Was quick and easy to open a junior ISA for my children, staff were friendly, helpful and informative. Reviewed on: 31st December 2025

Polite knowledgable staff in halesworth

Polite knowledgable staff in halesworth Reviewed on: 31st December 2025

Very friendly and well informed staff at the Haleswo...

Very friendly and well informed staff at the Halesworth branch. Reviewed on: 30th December 2025

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