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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1672 reviews)

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4.94

Based on 1,672 reviews, last reviewed 24th Jan 2026

48% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great very professional. Great very professional. Took time and explained everything in full. Reviewed on: 24th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1672)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Incredibly helpful, friendly service

I was helped by Benny to get myself a new savings book and withdraw some money, he was incredibly thoughtful and took care to sort everything I needed whilst still being quick and efficient. He even helped me to feel comfortable after our appointment was over and got me some cool water and I sat in their air conditioned waiting area as I'm heavily pregnant and the weather was really getting to me. Over all amazing service! Reviewed on: 8th July 2023

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

Local, Friendly, Goodvaule

East to access and interact a branch in busy would be useful. Reviewed on: 19th December 2025

Recommended, Friendly, Helpful

Great experience, highly recommended. Reviewed on: 19th December 2025

Local, Traditional, Friendly

Very happy with experience, nothing to be improved. Reviewed on: 19th December 2025

Here we Are

A pleasure to deal with a human and not a computer. Simple registration with a minimum of fuss. Excellent. Reviewed on: 19th December 2025

Brilliant

Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

Opened a savings account.

Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

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