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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1808 reviews)

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4.94

Based on 1,806 reviews, last reviewed 9th Mar 2026

139% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1808)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Customer service

Friendly, approachable and knowledgeable staff at local branch. Reviewed on: 22nd March 2024

Calm, friendly, efficient

Very friendly and efficient staff. Calm and business-like atmosphere. A place to look forward to visiting. Reviewed on: 14th March 2024

Happy Saver

I really like the Regular Saver accounts that SBS has had. Excellent customer service and good interest rates Reviewed on: 7th March 2024

Professional, accessible, historic

Experience was all good - efficient, friendly and assured staff, and a wonderful room to conduct business. Reviewed on: 6th March 2024

Professional, local

Good to have a local office. Professional, clear advice and explanations. Reviewed on: 6th March 2024

Helpful and efficient

I appreciate the fact that there is a branch in Hadleigh. Reviewed on: 29th February 2024

Local, helpful, informative

Tracy took time to explain before we deided what to do, all very helpful. Reviewed on: 29th February 2024

Local, friendly, helpful

Tracy was informative and made it easy to transact. Reviewed on: 29th February 2024

Friendly, local, helpful

Good advice and explanation. Nice manner. Reviewed on: 29th February 2024

Best possible service

Very helpful; the young ladies really give their best. Reviewed on: 29th February 2024

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