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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,806 reviews, last reviewed 9th Mar 2026
139% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1809)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Very helpful, explain everything so clearly, great c...

5
Very helpful, explain everything so clearly, great choice of products. Happy that they do lots for local charities, brilliant that they're independent and local. Reviewed on: 14th February 2024

Great service, helpful staff and good rates of interest

5
Great service, lovely helpful staff and good products provided by a local building society - all good Reviewed on: 14th February 2024

A simple solution of an account with a pass book.

5
I was after a savings account which didn't need a bank card or require me to remember passwords, memorable words or pin number. Suffolk were able to help with an account that works with a pass book. Reviewed on: 14th February 2024

Good rates and always friendly helpful service.

5
Good rates and always friendly helpful service. Reviewed on: 14th February 2024

It is a greaGreat & fantastic Building Society.

5
It is a great & awesome building society giving fantastic services. Reviewed on: 14th February 2024

Good rates of interest for loyal members

4
Good rates of interest for some savings products, especially for loyal members. Friendly knowledgeable staff Reviewed on: 14th February 2024

Always informative.

5
Always informative. great advice when investing in savings. Really friendly staff. Been a member over 30 years. Reviewed on: 14th February 2024

they answer the phone swiftly with the upmost curtesy.

4
they answer the phone swiftly with the upmost curtesy even when busy as they often are. Reviewed on: 14th February 2024

Only remaining "bank" in my town.

5
As the only remaining "bank" in my town, it is lovely to be able to talk with real people and be able to go in a branch to make transactions. The customer service staff are friendly and helpful and you can take your dog in the branch which makes it super convenient after dog walking. Reviewed on: 14th February 2024

Saving with the Suffolk Building Society

5
I have been saving with Suffolk Building Society for over twenty five years and have always found both a friendly and helpful service from the staff in Hadleigh, Suffolk. They are always knowledgeable and professional. I have used different savings products over the years including a premier instant passbook account and a one year fixed bonus product, I have also used the society for mortgage purposes and many of my family members have also found the society a reliable home for their savings. The move to on line provision is welcomed and shows that the society is ensuring it continues to meet the needs of members. I cannot think of any negative aspects of the services of the society. Reviewed on: 14th February 2024

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