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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,809 reviews, last reviewed 9th Mar 2026
141% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Very helpful advice and very knowledgeable staff Very helpful advice and very knowledgeable staff Reviewed on: 9th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1809)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Friendly service.

5
Friendly service. Don’t have to travel to do my banking. Reviewed on: 9th February 2024

SUCH A WARM RECEPTION ON ENTERING THE BUILDING SOCIETY

5
My first visit to Suffolk Building Society in Woodbridge, was today, 8.02.24. On entering the Office it was so pleasantly bright and spotless along with a greeting of Good Afternoon. The gentleman on the desk asked if he could help and I said I had an appointment at which he offtered me a cup of tea/coffee. I was the privileged to be offered a seat by the Manager who dealt with my request.. Reviewed on: 8th February 2024

Friendly efficient staff.

4
Friendly efficient staff. Local where banks are closing Reviewed on: 8th February 2024

They take time to discuss options in private.

5
They take time to discuss options in private. Reviewed on: 7th February 2024

Opened a child’s account with Marie at Woodbridge br...

5
Opened a child’s account with Marie at Woodbridge branch. Fantastic service from beginning to end. Marie was very helpful and explained everything I needed to know about the account. Highly recommend and will be returning to open more accounts in the future. Reviewed on: 7th February 2024

Personal and friendly.

5
Personal and friendly. It feels like we're investing in the local area and not just for ourselves. Reviewed on: 7th February 2024

Friendly, very helpful and extremely knowledgeable.

5
All the staff I have dealt with have been friendly, very helpful and extremely knowledgeable about the products Suffolk Building Society offers. It is local and convenient providing an excellent service. I would highly recommend it. Reviewed on: 7th February 2024

Excellent service counter staff are really helpful a...

5
Excellent service counter staff are really helpful and friendly Reviewed on: 6th February 2024

Great experience

5
Efficient and professional staff, excellent comm Reviewed on: 6th February 2024

Good personal service.

5
Good personal service. Friendly and helpful staff. Reviewed on: 6th February 2024

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