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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1812 reviews)

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4.94

Based on 1,809 reviews, last reviewed 9th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very helpful advice and very knowledgeable staff Very helpful advice and very knowledgeable staff Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1812)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Their service is exemplary

Their service is exemplary, and their savings products always very competitive. They make everything so easy and are always very easily contactable in the event of questions. A joy to deal with. Reviewed on: 2nd February 2024

High interest annual savings account provides best r...

High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024

The staff are very helpful, polite and friendly

The staff are very helpful, polite and friendly Reviewed on: 2nd February 2024

Great, good & awesome customer services.

Good & awesome customer services when I call them and in contact with them. Reviewed on: 2nd February 2024

Al;ways so helpful.

Al;ways so helpful on the phone and even more convenient now on-line facilities are available. Reviewed on: 2nd February 2024

Good interest rates but can always be better

Good interest rates but can always be better Reviewed on: 2nd February 2024

Been a member for years so speaks volumes

I have been a member for years which speaks for itself. they have been efficient, helpful,, pay fair rate of interest. No problems at all. Reviewed on: 2nd February 2024

I have been a member of Suffolk BS for many years an...

I have been a member of Suffolk BS for many years and have always been very pleased with the service I have received. The convenience of having local branches is v important to me as an older person. I am also impressed with the concern and support that the society shows to the local community. Reviewed on: 2nd February 2024

Attentive in all ways

I love the fact that this building society treats its members like family with private meeting rooms to provide confidentiality and branches that are easy to get to and convenient Reviewed on: 2nd February 2024

Excellent personal service.

The staff are always helpful and all products are described to me regularly by e-mail. Reviewed on: 2nd February 2024

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