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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.65 (504 reviews)

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2.38

Based on 504 reviews, last reviewed 9th Dec 2024

70% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

Don't do it! Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday,... Read more Reviewed on: 9th December 2024

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (504)

Review of the Tesco Bank, Car Insurance:

Sharks or Incompetent staff, either way we have being shafted

Ever felt like you have being shafted as that’s exactly how I feel, because we have for 1 months direct debit. Rang to cancel my car insurance renewal today. We have made 12 monthly payments already. Unfortunately our 13th payment came out Nov 1st 2021 (today) and the actual car insurance expires Nov 7th 2021 which we have already made the 12 monthly payments on, as you never pay for car insurance retrospectively. So I asked if we can have todays direct debit back as we have already made the 12 payments for the 1st year and it was just unfortunate that the 13th payment which covers the first month of the new year that I am cancelling came out today. No matter which way I described it to the person at Tesco Finance, he simply could not grasp or did not want to grasp, that this 13th payment is for the next 12 months renewal which I am cancelling. In the end I gave up frustrated as this individual (being diplomatic) simply could not grasp simple multiplication. They need to employee call centre staff who can do simple mathematic calculations. As they refuse to reimburse this 13th payment. I wont be using or recommending them, quite the opposite. Reviewed on: 1st November 2021

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

Car stolen away from home, staff great, information...

Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion but that really depended on Police info. Was disappointed not to have courtesy car but thats because I didn’t read the policy properly. Check! Every time I rang I received a follow-up call with extra information. Received a fair valuation.i see some nagative recent views but my experience was a good one. Reviewed on: 26th October 2024

Very poor insurers . .

No communication. Car was stolen , FMG services who Tesco use have had our car for nearly 3 months . Endless excuses and delays in repair. Still waiting now. Lies from customer service and apathy from company. Do not insure your car with Tesco . Reviewed on: 26th October 2024

DONT WAST YOUR MONEY FOR HERE THIS TESCO CAR INSURAC...

DONT WAST YOUR MONEY FOR HERE THIS TESCO CAR INSURACE COSTUMER SERVICE VERY RUDE ,,I WNAT TO DISCUSS MY FUTURE INSURANCE I WANT TO ADD SOME THINKG AND I PAY EXTERA MONEY AND GUY SAY I DO CANCAL YOUR INSURANCE PLESE DONT WASTE YOUR TIME AND MONEY Reviewed on: 18th October 2024

Perfect Renewal Experience

I rang up to check my renewal quote and encountered the most lovely man who went out of his way to make my renewal as cheap as possible, whilst still giving me all the cover I needed and wanted Reviewed on: 11th October 2024

Liars and wasteoney

Liars! İnsurance is waste money.Not supporting customer. Reviewed on: 8th October 2024

They are disrespectful employees and there was one l...

They are disrespectful employees and there was one lady who insulted me Reviewed on: 4th October 2024

Service they offer cannot be right.

Service they offer cannot be right. Wrote my car off before even viewing it. They agreed initially now not Reviewed on: 30th September 2024

Rip off company, praying in people.

Rip off company, praying in people. Purchased a new car 2024 . Provided a quote by Tesco which was reasonable. When I phoned up on day of delivery to provide registration number they added on £95extra despite being told giving registration number in day of delivery would be acceptable.. outrageous about avoid Reviewed on: 18th September 2024

Awful. Avoid

Awful. Nothing good whatsoever. Would never touch again even if I had to kill off my own mother to avoid them. Trust me - you need nothing to do with them. Reviewed on: 7th September 2024

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