Write a review

Newsletter

Go to business site

Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.73 (531 reviews)

View other Tesco Bank products

2.73

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

Read all reviews Write a review

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Tesco Bank Car insurance reviews (531)

Thieves, avoid

Most Awful experience I ever had with, despite I'm having full breakdown cover, they've left me stranded in the dark in the middle of nowhere with 2 little kids and a newborn and they're team behind the phone are very rude and incompetent Reviewed on: 14th August 2023

Use Any car insurance besides them

Run by allowed of crooks and pirates do anything not to pay a claim, rather take the risk and use no insurance than pay another penny to these scammers. Reviewed on: 13th August 2023

Praise where Praise is due.

My claim was dealt with, my car assessed, repaired and returned all within a couple of weeks. There were 2 ladies in particular whom I spoke with from Tesco Bank, (Elaine and Sue,) who were incredibly kind, helpful and patient. I was kept updated throughout the whole process. Can't fault my whole experience with them. Reviewed on: 8th August 2023

Avoid Tesco Car Insurance

Avoid them like the plague. I've been with them for a few years now, I'm a 56-year-old driver with a 7-year no-claims bonus. I've been paying £26 a month and they had always been great with my car insurance, even lowering my monthly premiums from £29 odd. Last night I received an email to renew as I do every year, but for some reason, they'd increased my payments to £60 odd. I was furious and called them this morning, stating that an agent of theirs actually told me after I changed my address, that the premiums wouldn't change. When I asked the agent why the increase, all he replied was, "I'm sorry we can't disclose that information as the underwriters don't tell us anything, they just increase premiums when they like." My response was simply that this was ridiculous and disgusting and I won't renew. What's the point of being with you people if you do things like this and on top of that, you refuse to give us a reason why! Well. I shall be going elsewhere - in fact, I'm now, as of this morning, with Quote-Me-Happy, paying £25.33 a month. There you go, times are hard and it's very unfair that these greedy companies think they can call the shots as and when. Reviewed on: 4th August 2023

The insurance deal is quite unique

I have tried a few companies before discovering this product and none compares yo it. Reviewed on: 3rd August 2023

Ludicrous 'service' - not paying out after a no fault claim

My husband had a no fault car accident in early December 2022. We have experienced absolutely awful service since contacting Tesco who his car insurance was with: 1) Tesco arranged for his car to be collected urgently to be repaired. It sat outside our house for FOUR WEEKS despite extensive chasing. 2) Took months to get repaired at the mechanics Tesco told us we had to use 3) We had to pay the excess at the garage 4) Tesco agreed it's a no fault claim so we are entitled to getting the excess back 5) They say the other party are contesting how much the repair cost and therefore Tesco won't give us back the excess yet (this shouldn't be our problem - it's why we pay insurance!) 6) The accident happened early December, it's now August and despite months and months of chasing Tesco still won't give us back excess. Absolutely outrageous! How on earth is it legal to keep our money, they agree accident wasn't our fault and the fact they are arguing with the other party shouldn't be our problem. AWFUL AWFUL SERVICE. Nobody takes accountability and I would avoid this company like the absolute plague. Reviewed on: 1st August 2023

When I claimed they did not repair

My car windscreen cracked and although the policy stated their contractor would repair for £75 excess, their contractor could not source a windscreen and no solution was offered Reviewed on: 31st July 2023

Tesco car insurance courtesy car fiasco

Had accident on 21 July contacted Tesco after a couple of hours as Iam entitled to a upgraded courtesy car as my car is a seven seater, Received a call on Friday saying they were delivering a 5 seater car witch is no good as we go on holiday Monday with daughter and children ,they said I should get in touch with Tesco so I did , I had to go on auxillis website to confirm it again which I have done again so phoned Auxillis again and they said you should here today when it's being delivered that was at 10.20 today 22nd just phoned again 3.30 and they said only just got the email so nothings sorted it's a joke who needs this stress after a accident so still waiting what's point off upgrading if this is the chaos' seem to blame it on each other, auxillis and tesco Reviewed on: 22nd July 2023

follow up to avoid like the plague posted on 17th of july IM WARNING THE GOOD PEOPLE OF THE UK TO AVOID TESCO CAR INSURANCE AT ALL COSTS

Update on last review after numerous phone calls to tesco and insurance to ombudsman we have finally found out why my son is being quoted DOUBLE what he was before despite being BLACKMAILED in to cancelling his own policy and paying £200 for the privilege we had a letter sent to us from Tesco saying my son was not blacklisted for having car insurance declined as his car was “modified “ black badges instead of silver ones ?? however after hours on the phone to ombudsman tesco we have been informed the car has been blacklisted as “modified “ black badges have now been replaced with silver ones this car is now uninsurable for my son 6.5k for a 1.2 corsa CAN U BELIEVE THIS we now have contact the information commissioners office to fight to get this taken off again what kind of a country do we live in where they would do this and not even tell you to insure this car now in my wife’s name is 5k with 25 years no claims bonus tesco can’t help as apparently yje underwriters did it ? well it says tesco above the door SHAMEFUL no wonder your trustpilot score is 2.5 and pretty much full of one star reviews and this is TESCO ??? Reviewed on: 22nd July 2023

Avoid like the plague

my son paid three grand for insurance for his 1.2 vauxhalll corsa they arrived to fit black box amd refused to fit it , apparatly it had been “modified” as the car was missing the 1.2 badge and the silver vauxhall badge in back was a black one and the silver front grill was painted black (we bought the car like this ) he was informed he would hear from the insurance company , that afternoon he got a call insurance cancelled immediate effect , resulting in the car lying in a town 15 miles away now uninsured , he had to get a taxi home , my wife then had to insure the car in her name and get a friend to take her over to pick up the car , he was informed if he wished to continue to be insured with tesco with the “modifications’ it would be nine thousand pounds for a black badge and painted black grill apart from that the car is original , he was also advised they were keeping the £500 first payment he had paid and that he would now go in a register saying he had been refused insurance in the past , a serious issue for a first time driver after hours in the phone to various management it was agreed he would pay £80 cancellation fee and not go on the uninsured register if he cancelled his own policy WELL TESCO INSURANCE YOU ARE the most despicable outfit we have ever dealt with leaving a young man uninsured at the side of the road anyone reading this review should avoid these charlatans at all cost please warn ur friends and family and avoid this lot like the plague Reviewed on: 14th July 2023

Review Tesco Bank: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan insurance
from The Insurance Emporium 4.85 from 359 reviews
Bicycle insurance
from Cycleplan 4.72 from 4469 reviews
Motorbike (discontinued)
from MCE Insurance (inactive company) 2.15 from 74 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Tesco Bank: Car insurance reviews

100% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Tesco Bank: Car insurance now

Tesco Bank Car insurance reviews (531)

Thieves, avoid

Use Any car insurance besides them

Praise where Praise is due.

Avoid Tesco Car Insurance

The insurance deal is quite unique

Ludicrous 'service' - not paying out after a no fault claim

When I claimed they did not repair

Tesco car insurance courtesy car fiasco

follow up to avoid like the plague posted on 17th of july IM WARNING THE GOOD PEOPLE OF THE UK TO AVOID TESCO CAR INSURANCE AT ALL COSTS

Avoid like the plague

Review Tesco Bank: Car insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024