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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.48 (528 reviews)

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2.48

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Took an extra 60% off me above what was quoted

On the 4th November, I got a price to transfer my tesco car insurance from my old car to my new one: £106.22 The person I spoke to said the quote would be saved on their system, so on the day of transfer (1 week later, Saturday 11th November), all I needed to do was give my policy details and the switch would be simple. I purchased the car as planned and when I phoned through, they said they had no record of a call and then they bumped the transfer price up from £106 to £167!!! They left me stuck in a situation where I had no choice but to give in to a 60% increase. I complained but they reiterated that they (conveniently) could find no record of offering me that quote and therefore, case closed. NEVER AGAIN! Reviewed on: 12th November 2023

Good communication and fair black box

I had tesco bank box for my first year of insurance, they were always very fair, communicated well and offered a good price. Reviewed on: 9th September 2022

Scammers

I have cancelled my car insurance with them because I have brought a new car and at first they told me that there is 300£ outstanding payment that I have to pay it, it was all good after 2 weeks a recive a letter be post and it says 500£. They're the worst. Reviewed on: 9th September 2022

Every litte help helps but Tesco doesn't!

After accident car written off. Tesco wrote cancelling insurance. I had cover for approx 2 months. I paid for 12 months. Tesco say they will not insure me in future. Because they cancelled all cover I am not covered when I test drive replacement vehicle. I had driving of other cars third part only on my policy. DONT INSURE WITH TESCO Reviewed on: 2nd September 2022

Brilliant insurer

Tesco bank have been the best car insurance company i have dealt with in my ten years of driving. Someone crashed into my car and denied responsibility, Tesco repaired my car, provided a courtesy car, replaced my child's car seat and kept my no claims intact all in a timely manner. I would highly recommend them Reviewed on: 1st September 2022

Fraudulent declarations

My husband car was hit and written off whilst parked by an uninsured driver. Police were involved and driver was arrested at the scene. Tesco have been dragging their heels saying they need more information to claim the money back from the third party. Received renewal in the meanwhile and the claim is down as husband hit third party and is at fault. Asked them to correct it to unoccupied vehicle and none fault to be told ‘we can put whatever we want’ t&cs state that if any information is found to be incorrect it can invalidate the insurance. Yet they refuse to correct an error therefore the insurance would be invalid. Reviewed on: 26th August 2022

Cancellation

Tesco car insurance is one of the worst insurance as they cancelled my policy with no sensible reason please people out there don't buy policy out with this insurance company as they just Rob you then they cancel it so disappointed with them ROBBERS ROBBERS ROBBERS Reviewed on: 15th August 2022

Great reliable service

I've had Tesco car insurance for a few years now. They're price is great and when we skidded on black ice a few years back they sorted the car quickly Reviewed on: 14th August 2022

Amazing

Very good service would recommend to everyone Reviewed on: 13th August 2022

Would not recommend

Tried to charge me double the price of other companies on my renewal even though I was already with them and then claimed it was becuase I had an accident which never happened Reviewed on: 13th August 2022

Easy insurance

Loved how easy it was to set up my car insurance and great value for money! Reviewed on: 12th August 2022

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