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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (528 reviews)

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2.46

Based on 528 reviews, last reviewed 6th Jan 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don't do it!

Don't do it! I chose them as best value for money when looking at different providers in August 2024. Then a tree came down in Storm Darrah yesterday, it fell on the car in my driveway. No-one was in the car. Luckily it didn't have full weight of the tree on the car as a wall was in the way, but there are dents in the roof and on the bonnet. Purely cosmetic - I can drive it to the garage, all the doors open fine. I filled in the claim form online, and took over an hour, and on the last page received instant notice that it's my fault, a total loss and I don't get a courtesy car. The car is perfectly fine. But a form tells me that it's a total loss? No ones come to assess it? This is criminal -You can't provide a service and assess something as written off if it's in your best interest and are financially motivated to do so. I assume you've done this because prices to fix cosmetic damage with the garage have gone up because of inflation. Its outrageous! The car cost me 10,000 last year second hand, this year it will be the same to re-buy, but I'll be lucky to get 3,000 from Tesco, just because it costs around that to get it fixed. I've now been on hold for 22 minutes trying to get an explanation... Just spoken to a woman who said will take 2 weeks to get an engineer out and not entitled to courtesy car while we wait for Tesco to assess the damage only if its in repair. Apparently that was an optional extra to pick when I signed up but I'm the stupid woman who didn't pick it. In summary: When a storm hits the UK, and a tree falls on your car while its parked on your driveway, it's your fault, and if your so lucky that it only scratches and dents the roof, it's a total loss, and good luck buying a car with the scraps they want to pay you. Reviewed on: 9th December 2024

So far so good

Good customer service. I have had this insurance for my car for about 3 years and so far so good. I am happy with the price and happy with the services include. Reviewed on: 8th November 2015

very cheap for my first car 5 stars

Very good pleased with the car insurance very cheap compared to other prices on my 1st car 5 stars happy customer!! Reviewed on: 7th November 2015

Great customer service

Great customer service, really helped me to get the best deal Reviewed on: 6th November 2015

Very good experience

I would recommend Tesco bank to my friends and family. Good insurer and you earn Tesco points on top of that ! Reviewed on: 4th November 2015

Best renewal deal

I was recently sent a renewal from my existing company which almost made me choke on my coffee. Off I went to a comparison site and found Tesco Bank to be the cheapest deal around. Strangely it was cheaper to purchase via the comparison site and not directly but I got the same cover and extras for much less than existing insurer wanted to retain me as a loyal customer! Reviewed on: 10th August 2015

Good experience at first, then it changed.

Easy to take out with a free gift, but when it came to someone hitting me (their fault) they really put our renewal quote up by over double the previous year. I felt this was unfair, so went elsewhere. Reviewed on: 9th August 2015

very safe and statisfying

great for every need for insurance Reviewed on: 7th May 2015

Very easy and efficient to sign up, very helpful staff when contacted - wish my previous insurers were as helpful

Tesco provided the cheapest quote (by some way) yet still included everything that I wanted - courtesy car, etc. etc. I was also able to gain £50 cashback from QuidCo, and in my one dealing with them so far they were very helpful. Passing all relevant information to them was easy and all online / via email, including proving my no-claims discount. All in all, very happy, and would happily use again in the future Reviewed on: 26th March 2015

excellent,easy and no fuss

been with Tesco for a few years now as it was the cheapest by far and included breakdown cover.the process online is fast and easy and documents arrived in 3 days. Reviewed on: 26th March 2015

Excellent Service

Needed to arrange car insurance quickly. Easy to do so online with Tesco and found myself one of the best deals out there through them. The process throughout was easy to do with the minimum of fuss. My insurance documents were with me in a couple of days. I would not hesitate to recommend this company. Reviewed on: 25th March 2015

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