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Tesco Bank: Car insurance reviews

2.46
Based on 528 reviews, last reviewed 6th Jan 2026
No new 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
30%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025
Liv W 's avatar
Liv W

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026
Kai b's avatar
Kai b

About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Really poor claims handling.

1
Really poor claims handling. Bungled my non-fault claim from beginning to end. Had to constantly contact for updates and repeat my story each time. Claim wasn't logged correctly initially meaning repairs weren't arranged promptly and was without courtesy car. Then they arranged for and sent for collection of my car whilst I was on holiday despite me specifically telling them the dates I was away meaning I had to to deal with yet more calls whilst on holiday!! Asked to log a complaint officially, which I did over the phone but this was never acknowledged nor any further action taken. And now my renewal is due, and the premium is nearly 50% higher. Cannot wait to take my business elsewhere frankly. Reviewed on: 11th June 2024

perfect

5
Cannot fault at all. Great company with great prices. Reviewed on: 25th March 2015

10 outta 10

5
Offered the cheapest insurance even with all the added extras! Customer service team are brilliant to talk to as well! Reviewed on: 24th March 2015

Really quick at dealing with insurance claims

5
I have been with tesco for 3 years now for car insurance, easy to renew each ear and the claim process is really easy and quick as well. was sorted out in a matters of days. great customer service wold recommend to anyone Reviewed on: 24th March 2015

Great provider

5
Have had to claim before and went smoothly. Reviewed on: 24th March 2015

simple and good value

4
changed my policy as I had bought a new car - quick phonecall to tesco and it was done in 5 mins. Simples! Reviewed on: 24th March 2015

Great Customer Service

5
I bought my car insurance through a price comparison website and the best option for me was Tesco. Everything went smoothly - easy to purchase on line (although it didn't include Tesco Club Card points). I rang customer service asking why and she said they only have offers from time to time to include club card points. Great customer service though - very pleasant and helpful. Reviewed on: 24th March 2015

Beans and car insurance

4
The club card discount tempted me to find out more. Have been really pleasantly surprised. Wondering what else I'll be able to buy from tesco soon Reviewed on: 14th October 2014

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