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Tesco Bank: Clubcard credit cards reviews

Name: Clubcard credit cards
Rating: 4.13 (324 reviews)

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3.99

Based on 324 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

22%

10%

Latest highest rating:

5

Excellent Customer Services Staff. Every time I have contacted customer services they have always resolved my issue, their customer service staff are excellent, always polite, able to h... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Untrusty Credit Card when abroad. After contacting Tesco to inform them we were going abroad and being told that it was NOT necessary, my card was blocked when trying to make a substan... Read more Reviewed on: 7th November 2025

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About this product

With Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances.

There are a range of cards to choose from and the online eligibility checker shows if you’re likely to be accepted before you apply, protecting your credit score.

Tesco Bank Clubcard credit card reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

Tesco Bank Clubcard credit cards reviews (324)

Review of the Tesco Bank, Clubcard credit cards:

Read the reviews on trust pilot

Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Good rates and easy to manage

Love how easy it is to manage the account with the app. Easy and simple to make payments Reviewed on: 14th July 2017

Great app, good offers

Did a balance transfer over to Tesco Bank as they had an attractive zero percent interest offer for 2y+. Coming from Barclaycard, whose app I quite like, the Tesco one is even better and i couldn't ask for more from it really. The customer service team is a hell of a lot better than Barclaycard too. Reviewed on: 7th July 2017

great product & REWARDS

Tesco Bank are really great for customer services & their clubcard credit card is great for rewards which can be used against future shopping or swapped to double or quadruple the value of them to spend in restaurants, hotels etc Reviewed on: 4th July 2017

Reliable

I've currently had my Tesco credit card for 3 years and throughout that time the repayments have been low and zero pressure to increase my limit. Very happy. Helpful call centre staff too. Reviewed on: 30th June 2017

Easy simple credit card

Basic card with offers updated regularly. Reviewed on: 30th June 2017

Great credit card!

A great account that lets you collect Clubcard points as you spend. A very good smartphone app lets you monitor your account & make payments easily. Reviewed on: 30th June 2017

Tesco offered good rate and have offered good customer service

Tesco Bank has been easy to use within the app. They offered me a great rate and continue to use card to improve my credit rating. Reviewed on: 29th June 2017

Great service

Great service Always helpful Fab interest free on purchases period Also acts as a club card and spending earns me club card points Reviewed on: 29th June 2017

Tesco bank is the worst

Poor experience. Terrible customer advisers. You're better off keeping your money in a shoe box under the bed. Reviewed on: 23rd June 2017

Best credit card with Rewards

I am using Tesco Bank credit card since last 5 years and found most rewarding card. Dine out offers are amazing. Reviewed on: 22nd June 2017

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