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Tesco Bank: Clubcard credit cards reviews

3.99
Based on 324 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
22%
See only 3 star reviews
9%
See only 2 star reviews
2%
See only 1 star reviews
10%

Latest highest rating:

5

Excellent Customer Services Staff. Every time I have contacted customer services they have always resolved my issue, their customer service staff are excellent, always polite, able to h... Read more Reviewed on: 22nd January 2026
Francis B's avatar
Francis B

Latest lowest rating:

1

Untrusty Credit Card when abroad. After contacting Tesco to inform them we were going abroad and being told that it was NOT necessary, my card was blocked when trying to make a substan... Read more Reviewed on: 7th November 2025
africa al's avatar
africa al

About this product

With Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances.

There are a range of cards to choose from and the online eligibility checker shows if you’re likely to be accepted before you apply, protecting your credit score.

Tesco Bank Clubcard credit card reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Bank before, you can also leave a review and share your experience.

Tesco Bank Clubcard credit cards reviews (324)

Review of the Tesco Bank, Clubcard credit cards:

Read the reviews on trust pilot

1
Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Ok service

3
Easy enough to apply but took ages on the phone. Friendly enough but not the most flexible card you could have regarding balance transfers and money transfer. Look around before deciding this one. Reviewed on: 5th June 2017

Excellent credit card with great rewards

5
Fantastic credit card. Easy way to collect clubcard points. Excellent customer service when I have contacted them. Cant fault them. Reviewed on: 4th June 2017

Interest Free and Clubcard Points Too

4
I have had no problems at all with Tesco bank credit card. There are easy ways to pay and you can check your balance or make payments online. From time to time you get the option of increasing your credit limit but if you don't want to that's ok too so there's no pressure. The card I got has got interest free credit which has been helpful as I am having my house renovated, so I have paid with my credit card and now I have a bit of breathing space to pay without worrying about how much interest I will have to pay. Added to all that, I also get Clubcard points! Reviewed on: 2nd June 2017

Excellent

5
Easy and simple to apply with quick decision Reviewed on: 31st May 2017

Good rates

3
Would recommend to people who shop regular at Tesco because it helps accumulate Tesco card points when you spend Reviewed on: 30th May 2017

Convenient

5
Good limit , combination of club card and has a good app. Reviewed on: 30th May 2017

0% spend

5
Happy with the offer. 0% spend for a long period of time.easy to manage Reviewed on: 30th May 2017

Great customer service

4
Great service, really good app. Very easy to make payments and they apply common sense to blocking your card and do not block if you purchase a small item abroad. Reviewed on: 30th May 2017

Great service.

5
Customer service is great. Always happy to help and find a solution. Reviewed on: 30th May 2017

Really easy

5
Its really easy to set up and use. No problems contacting them. Reviewed on: 29th May 2017

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