Write a review

Tesco Bank: Clubcard Credit Card reviews

Name: Clubcard Credit Card
Rating: 4.14 (317 reviews)

View other Tesco Bank products

3.98

Based on 317 reviews, last reviewed 15th Jun 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

22%

10%

Latest highest rating:

4

Tesco is hard to beat Never any problems, not a bad word to say Reviewed on: 13th June 2025

Latest lowest rating:

2

Slow very difficult contact when u need help Slow very difficult contact when u need help Reviewed on: 15th June 2025

Read all reviews See your review

About this product

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Tesco Bank Clubcard Credit Card reviews (317)

Review of the Tesco Bank, Clubcard Credit Card:

Read the reviews on trust pilot

Absolutely shocking company. I wish I had read these bad reviews years before opening a credit card account with them... Do not even deserve 1 star as others have said. I was in an ongoing complaint about how I had no notification about owing them money. It was a year and 8 months later and I only found out then when there was interest and they had defaulted my account and passed a debt I didn’t know I had onto debt collectors who have been hounding me. After calling Tesco furious and in shock, I was told they tried to send letters to an address I wasn’t at and their process can’t email. How ridiculous that they would let their loyal customers feel like this and put them in a position of financial difficulty. I had to call back several times and was kept waiting and receiving letters from a debt collection service before my complaint had even been resolved!! They did not think to email me on the address held on file in all of that time and instead assumed I was ignoring them, defaulted my account (without me knowing), ruined my credit score and passed my details onto debt collectors! Incompetent staff and managers are none the wiser. I’ve never missed a payment in my life, nor am I irresponsible with my money. The lack of customer empathy and service was disgusting. I expected more from a big company like Tesco. If I had known I had this debt (I paid my last payment and put the credit card to the side - a unauthorised payment came out after without my knowledge) I would have been able to either pay it or query it immediately. However the effort was not made to contact me in an effective way after so long. The call handlers offered no resolution or understanding and I have had to go through a debt company with a damaged credit score because of their lack of service. Did not accept any responsibility or resolve my complaint. As a former employee for a big Successful financial company, I can tell you that this Tesco Bank is extremely poor.. from their policies, to their staff.. Staff need to be trained on people skills, their complaints policies need to be revised and improved and the company needs to read these reviews in order to improve their service otherwise they won’t last long.. Will be taking this to the Ombudsman service and FCA. As a loyal customer, I am absolutely appalled and disgusted by the service I have received today and will never use Tesco Bank again. Reviewed on: 25th June 2020

Fabulous card

Great service, reasonable points scheme and always fast to sort us out when my husband loses his card - EVERY time he goes to London! Reviewed on: 4th May 2017

Spend as you earn

Great way to earn points when you spend and also you can make the points go further when you can double your points on certain promotions. Reviewed on: 2nd May 2017

No problems

Ive had my card a fair few years now. I like how I am sent an email each month telling me my new statement is ready to view. It is so easy to view and pay. Reviewed on: 2nd May 2017

Good company, looks after customers

Great way to earn Tesco boost vouchers for meals out Reviewed on: 2nd May 2017

Great service from Tesco Credit Card

Tesco credit card is so good because you are able to earn Clubcard points every time you use it - these can then be exchanged for Clubcard Rewards which is a great benefit. It is also very simple and clear to view your transactions and make payments. Reviewed on: 1st May 2017

Great for Tesco shops

I only use this for shopping in Tesco, but the points add up very quickly, and are very useful. Never had an admin problem, customer service has been very good. so fully happy. Reviewed on: 30th April 2017

Highly recommended

Never had any issues with Tesco credit card and it helps build your points balance really quickly which we trade in for meals out and cinema tickets. The only complaint would be the website could do with some modernising, but it is still pretty user friendly. Reviewed on: 23rd April 2017

Convenient and practical

Tesco Clubcard has made it easier to save and spend money wisely, as well as to provide the security and flexibility to make my money go further. Reviewed on: 14th April 2017

Great family savings

Fantastic bonus back when using Tesco Bank x have used money back vouchers for days out and savings towards Christmas Reviewed on: 4th April 2017

excellent product

this is an excellent product with great rewards which can be spent on shopping or swapped for greater rewards to spend with other companies Reviewed on: 4th April 2017

Do you have a different Tesco Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Advance Credit Card
from Lloyds Bank 3.96 from 60 reviews
Platinum Credit Card
from Lloyds Bank 4.24 from 48 reviews
Credit Card
from M&S Bank - Marks and Spencer 2.70 from 186 reviews

Want to see more from Tesco Bank?

Current Account
from Tesco Bank 4.40 from 68 reviews
Life Insurance
from Tesco Bank 4.25 from 2 reviews
Instant Access Savings
from Tesco Bank 4.00 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub