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Family Building Society: Mortgages reviews
Based on 423 reviews, last reviewed 24th Apr 2025
107% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Excellent service from family building society.
Excellent service from family building society. This is the best building society to get mortgage. Their product is to the people need and very good c...
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Reviewed on:
24th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (423)
My call was answered quickly, good customer service.
Reply from Family Building Society
Response date: 1st April 2025
Needed advice about changing or porting my mortgage.
Reply from Family Building Society
Response date: 1st April 2025
Efficient communication about a complex subject.
Reply from Family Building Society
Response date: 1st April 2025
Very helpful staff and polite.
Reply from Family Building Society
Response date: 1st April 2025
Louise Taylor was very friendly and professional in...
Reply from Family Building Society
Response date: 1st April 2025
Breath of Fresh Air
Reply from Family Building Society
Response date: 1st April 2025
Don't come much better than that!
Reply from Family Building Society
Response date: 1st April 2025
very help full people and good service
Reply from Family Building Society
Response date: 1st April 2025
We spoke with Rian Brasier today and he could not ha...
Reply from Family Building Society
Response date: 1st April 2025
Informative and friendly.
Reply from Family Building Society
Response date: 1st April 2025
Great customer service
Reply from Family Building Society
Response date: 1st April 2025
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