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Family Building Society: Savings reviews

View other Family Building Society products
4.55
Based on 1,253 reviews, last reviewed 10th Mar 2026
15% decrease in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

I was dealt with today by Messiah who was very polit... I was dealt with today by Messiah who was very polite and helpful Reviewed on: 10th March 2026
Aileen B's avatar
Aileen B

Latest lowest rating:

1

This is the worst online bank I have ever used. This is the worst online bank I have ever used. In almost a year, I have only been able to log in successfully once. Next time I go in I need to rereg... Read more Reviewed on: 23rd February 2026
JD's avatar
JD
Visit provider site Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1253)

Review of the Family Building Society, Savings:

Quick response.

5
No call queue. Vandelle Shango answered my questions efficiently. Reviewed on: 14th February 2025
A C's avatar
A C
Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear of your positive experience with us! Response date: 1st April 2025
The Family Building Society Logo
Family Building Society

Simple and straight forward.

5
There isn't much to tell really, I applied for an account which was promptly set up without any problems. I have just had a letter to let me know that my bond is to shortly mature, so far so good. I have been very happy with the way my account has been conducted so far. Reviewed on: 30th July 2019
Salano's avatar
Salano

Windfall Bond

5
The Windfall Bond is a great idea, interest and a chance to win a cash prize each month Reviewed on: 30th July 2019
S Lehec's avatar
S Lehec

Good return on my investment

4
Interest rates are currently very poor and I look for the best available. I get a good rate with the Family B S. Reviewed on: 30th July 2019
Gillian Heath's avatar
Gillian Heath

Simples

5
Nice easy Bank to deal with, keep you informed without overpopulating your email inbox. :-) Joe. Reviewed on: 29th July 2019
Joe's avatar
Joe

I would recommend even more if your rates were higher

5
Its been straightforward so far. Reviewed on: 29th July 2019
PETER JOHNSTONE's avatar
PETER JOHNSTONE

Great builing society with vision

5
I find your staff truly helpful and very polite, your products innovative, not always the best interest rates but always competitive, in essence a great company that it is a pleasure to deal with Reviewed on: 29th July 2019
Steve.Emeny's avatar
Steve.Emeny

Windfall Bond

5
The windfall bond is a unique way of investing money that gives a generous interest and a chance of winning a cash prize ! Reviewed on: 29th July 2019
Mrs S Barry's avatar
Mrs S Barry

Helpful and straightforwards service and products

4
Chose this building society because a. it is still a proper mutual and b. I like the basis of the family support concept. Reviewed on: 28th July 2019
Ellisons Orange's avatar
Ellisons Orange

Appreciative

5
Good communications short and simple ! Reviewed on: 28th July 2019
Appreciative's avatar
Appreciative

great local company!

5
so nice to have a local company who are always friendly and helpful. Interest rates are always near the top and I always feel that as a company I can recommend with a clear conscience! Reviewed on: 28th July 2019
Lesley Neville's avatar
Lesley Neville

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